Overview
The Country Manager (f/m/d) Patient Care Solutions (PCS) Germany will be a member of the International PCS team and the Senior Leadership Team DACH.
Responsibilities
* People Leadership & Growth
o Foster a culture where people flourish—attracting top talent, unlocking potential through performance development, and shaping the next generation of leaders through intentional succession planning
o Lead, coach, and support a high-performing team to reach their full potential
o Retain and grow talent and continually develop a pipeline for critical positions in partnership with the HR team
* Strategic Engagement & Advisory
o Engage early with key stakeholders in public and private healthcare modernization programs
o Act as a senior advisor and coach to customer organizations, helping scope challenges and architect solutions using the PCS portfolio and a care-area approach
o Act as the GE HealthCare face toward C-level executives and collaborate closely with other business units
* Commercial Excellence
o Understand market and competitive dynamics to lead strategic discussions on product positioning and pricing
o Execute Value Creation and Care Area strategies tailored to local market needs
o Strengthen product management across segments, modalities, and channels
o Increase market visibility by driving systematic funnel management and growing commercial intensity; reinforce channel partner engagement and performance excellence
o Build strong relationships with key customers at strategic and clinical decision levels
o Expand partnerships with academic institutions, KOLs, and medical societies (e.g., Anesthesia, Cardiology)
o Partner with Marketing and Product Management to develop strategic KOL management programs and expand engagement with reference sites to drive customer satisfaction and state-of-the-art implementation of our clinical differentiation
o Collaborate with marketing to produce clinical evidence and strengthen strategic account relationships
o Ensure readiness for new product introductions (NPIs), including regulatory approvals, training, and system configurations
* Operational Excellence
o Lead operating reviews (monthly/weekly) and simplify operations through lean thinking, prioritizing well-defined KPIs in a continuous improvement mindset
o Manage inventory health, PSI projections, and demonstration efficiency
o Own performance metrics and implement countermeasures when needed
* Lifecycle & Service Management
o Drive franchise growth with commercial, product teams and channel partners with best-in-class installed base retention, including services and offerings
o Partner with service leadership to achieve service targets (e.g., capture rate) and co-lead the effort to upsell and grow lifecycle revenue
* Customer Success & Innovation
o Enable customer success through innovation, efficiency and transformation programs focused on patient safety, user experience, digital technology adoption, clinical differentiation, and workflow optimization
o Drive customer satisfaction and success through innovation and transformation programs
o Focus on patient safety, user experience, and digital technology adoption
Qualifications
* Education & Experience
o Bachelor’s degree in Engineering, Business Management, or a related field; Master’s degree preferred
o Significant progressive leadership experience in Business Management, Product Marketing/Development, or equivalent roles within the healthcare industry
o Profound direct experience in the healthcare sector, with deep understanding of market dynamics and customer needs
o Clear understanding in care areas integrated solutions (emergency, surgical & critical care) and clinical pathways
o Proven track record in sales, product management, and/or marketing—experience in high-tech capital equipment is a strong asset
* Leadership & Business Acumen
o Strong financial acumen and organizational planning capabilities
o Ability to think on the spot, respond quickly to challenges, and resolve complex solution pain points
o Skilled in project management, including the development and execution of complex, cross-functional plans
o Comfortable navigating ambiguity, with strong strategic agility, risk assessment, and results orientation
o Exemplary people management, people and customers centered leadership, including strong team building, coaching, talent growth and sales enablement
o Experience working, communicating and partnering with C-level executives in large healthcare organizations
o Strong interpersonal skills, with creativity, curiosity, and the ability to build rapport and foster collaboration
* Communication & Relationship Building
o Fluent in German and English; additional languages are a plus
o Advanced negotiation, influencing, and problem-solving capabilities
o Proven ability to build and maintain strategic relationships with internal and external stakeholders
* Other Requirements
o Willingness and ability to travel on a regular basis in the region
o Ability to operate effectively in a dynamic, multi-tasking environment with a customer-first mindset
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health—digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
Details
* Seniority level: Director
* Employment type: Full-time
* Job function: Other
* Industries: Hospitals and Health Care
Relocation Assistance Provided: No
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