Security Infrastructure Specialist Role
As a Security Infrastructure Specialist, you will play a crucial role in providing expert-level support to our ICT customers. Your primary responsibility will be to participate in the 3rd level support for problem management and request fulfillment.
Key Responsibilities:
* ICT Customer Support: Participate in the 3rd level support for problem management and request fulfillment.
* Security and Network Infrastructure Management: Manage and support Security and network infrastructure core components (Fortinet, Palo Alto, Checkpoint, F5, Juniper).
* Infrastructure Solutions Deployment: Deploy and support Security datacenter infrastructure solutions.
* Resource Optimization: Ensure optimized utilization of the infrastructure resources.
* Procedure Creation and Improvement: Create and improve procedures, facilitating communication and supporting the problem resolution.