It quality assurance specialist (m/f/x)

For our department UX & QA   within General Services , we are looking for a (an):

IT Quality Assurance Specialist (m/f/x)

Main duties:

Interpret and build upon Luxair’s quality assurance standards, and ensure that our final products observe those standards
Document quality assurance activities with internal reporting and audits
Assist with new standards for development and design, with improvements, and create testing protocols for implementation across all business units
Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
Develop or update any complaints and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
Drive and push for high level of quality of all product related topics within IT, business and with external stakeholders
Observe and raise opportunities for new features, analyses and prepare technical specifications of new integrations, informs about potential implementation gaps
Provide relevant information in product status reports, technical documentation, specifications, user manual or feedback;
Lead the testing efforts for the product or application, in a disciplined, session-based approach
Define the scope of testing within the context of release/delivery
Development and definition of tests methods and testing tools
Build tools, scripts, automate, query various database types to help with broader or deeper testing coverage
Highlight bugs source, finding ways to reproduce weird behaviors, bug advocacy
Management of testing activities (analysis, test planning and organization).

Required profile:

Minimum required criteria:
Be holder of a bachelor degree “BAC& 3” in Information Technology or equivalent combination of education and experience in a similar position
Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
High proficiency in computer technology and systems operations
Relevant experience in quality analysis, testing, management, engineering, assurance or similar
Strong analytical and problem-solving skills, taking a disciplined and systematic approach
Able to work efficiently in an agile and other iterative style team environment with proactive work attitude
Show empathy, honesty, integrity and accountability. Good listening skills and ability to defend stakeholder needs
Demonstrated knowledge of testing best practices, version control practices and defect management practice
Able to prioritize tasks alone depending on changing product or project risks
Be autonomous and able to work closely with Product Owners and other stakeholders to understand their expectations at a deep level but can act as a team player and a coach/mentor too
Excellent verbal and written communication skills in English (French and/or German is considered as an advantage).

The ideal candidate:
Knowledge of Luxemburgish or any other language is
considered as asset.