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International logistics customer support (m/f/x)

Tussenhausen
Grob Aircraft SE
Inserat online seit: 10 Dezember
Beschreibung

At Grob Aircraft, we’ve spent decades designing and manufacturing some of the world’s most advanced training aircraft, trusted by air forces across the globe. Now, as part of - Europe’s leading defense AI company, we are combining proven aviation excellence with state-of-the-art artificial intelligence to redefine what’s possible in aerospace.

This is more than a logistics role. It’s your opportunity to ensure that our aircraft, parts, and services reach customers worldwide - on time, in compliance, and with the level of precision our mission demands. You will work at the intersection of global supply chains, high-tech manufacturing, and international defense operations.

Your Mission

* Be the trusted point of contact for our global customer base, handling inquiries on logistics, delivery schedules, and order status
* Ensure flawless export/import processes, complying with aviation, customs, and export control regulations (ITAR/EAR, EU customs)
* Coordinate closely with internal teams (Production, Quality, Procurement) and external logistics partners to guarantee operational excellence
* Prepare and manage all shipping documentation, customs declarations, and transport records with accuracy and efficiency
* Monitor shipments in real time, proactively solving issues before they become problems
* Provide dedicated after-sales logistics support for spare parts and maintenance services, keeping fleets mission-ready

What You Bring

* Degree or vocational training in logistics, supply chain management, or related field
* 3+ years’ experience in international logistics or customer service, preferably in aerospace, defense, or other high-tech industries
* Strong understanding of export controls, customs procedures, and Incoterms
* Fluent in German (> B2, written and spoken) and English. Any other language is welcome.
* Proficiency with ERP systems (SAP or similar) and MS Office tools
* A detail-oriented, solutions-driven mindset with the ability to perform under pressure

Why Join Us

* Shape the future of aviation in a company that blends proven aerospace expertise with cutting-edge AI innovation
* Work in an international environment with short decision-making paths and direct impact on critical projects
* Opportunities for professional growth in a rapidly expanding organization

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