Westhouse is one of the leading international recruitment agencies for the procurement of highly qualified experts in fields such as IT lifecycle management, SAP, engineering, commerce and specialist consultancy.
For our client we are currently looking for a OD System Engineer (m/f/d) - Frankfurt (50%) and Remote.
Your tasks
1. Analyze existing and target EDP processes together with process owners, functional leads and implementation teams
2. Derive functional and non-functional requirements for Jira, Confluence, JSM and related plug-ins from the processes
3. Translate requirements into concrete tool capabilities like Jira project configurations, issue types, fields, statuses, transitions, permissions, automations, reports and dashboards
4. Develop and continuously improve workflow concepts for EDP teams, ensuring alignment with program-wide standards while allowing sufficient flexibility for team-specific needs
5. Document implemented workflows, configuration decisions, process-tool mappings and usage guidelines in a structured and reusable way
6. Identify gaps between current process execution and current tool usage, and propose pragmatic improvements or new tool capabilities
7. Conceptualization of the design and implementation of templates, boards, spaces, documentation structures and onboarding flows within the Collaboration Suite
8. Create, maintain and optimize reports, filters, queries and dashboards to increase process transparency, progress tracking and decisions
9. Coordination with architecture, IAM, platform, security and toolchain stakeholders to ensure that process-driven requirements are feasible within the broader Collaboration Suite architecture
10. Contribute to the evaluation of plug-ins, extensions and software enhancements by defining the underlying process need, expected value, usage scenarios and acceptance criteria
11. Consulting on the definition of role and permission models from a process perspective and coordinate implementation with IAM and platform stakeholders
12. Facilitate workshops with stakeholders to collect requirements, validate workflow proposals and give recommendations on adoption across EDP project teams
13. Act as the functional bridge between process design, product management, implementation and technical platform/ tooling stakeholders