About Us We are 900 creative minds across 16 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, but united by an ambition to design brands with the power to move. World-famous brands. National icons. Tech disruptors. Plucky upstarts no one’s yet heard of. You’ll get to work on all of these, as part of a connected team of brilliant, tenacious people right by your side and across the world. We are a global brand design agency with expertise across Brand Strategy, Brand Design Systems, Brand Engagement and Brand Effectiveness. We work for clients such as NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and BBC. We are immediately seeking a Client Service Director (f/m/d) for our Berlin office. About The Role Lead and mentor a dedicated Client Service team, overseeing the strategic direction and successful delivery of two key clients with focus on packaging Drive strategic client development and cultivate long‑term, high‑value relationships, proactively identifying growth opportunities and acting as a trusted advisor to senior client stakeholders Oversee the development of compelling proposals and strategic presentations, ensuring alignment with client objectives and agency capabilities and providing ultimate oversight for project budgets and timelines Collaborate strategically with creative and cross‑functional teams to ensure the delivery of innovative, effective, and results‑driven campaigns that surpass client expectations. About You A Bachelor's or Master's degree in Economics, Marketing, Communication, or a closely related field, demonstrating a strong foundation in strategic business principles Minimum of 10–12+ years of progressive experience in client service, account management, or strategic leadership roles, with at least 5 years operating at a senior leadership level within a fast‑paced agency environment. You possess a proven track record of managing and significantly growing complex, high‑value client portfolios and leading cross‑functional teams to deliver outstanding results Native fluency in German and/or English (verbally & written) Exceptional leadership and communication skills, capable of influencing, negotiating, and presenting. You inspire teams, foster collaboration, and articulate strategic vision with clarity and conviction Experienced with design projects in agency environments as well as clients with focus on packaging A relentless client‑centric focus, dedicated to building enduring partnerships and consistently exceeding client expectations by identifying and addressing their strategic business needs A profound passion for design, creativity, and innovative marketing solutions, with the ability to strategically guide and champion creative work that drives client success Why us? Benefits Subsidized public transportation Discounted package offers from "Wellhub" for sports, leisure, wellness, and app subscriptions Mental health support in collaboration with our partners at Telus Health Discounts at service providers near our locations Work from another EU country for up to 45 days per year Access to modern internal AI tools and on‑demand training in the field of AI We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Due to the volume of applications, we unfortunately can only respond to successful candidates. We will not accept unsolicited CV's or approaches via recruitment agencies. Seniority level Director Employment type Full-time Job function Business Development and Sales Industries Advertising Services Referrals increase your chances of interviewing at Design Bridge and Partners by 2x Get notified about new Director of Client Services jobs in Berlin, Berlin, Germany. #J-18808-Ljbffr