Job Summary
We are seeking a skilled professional to interact with European customers regarding service and support inquiries on a daily basis.
* Call management
* Order management (billing)
Key Responsibilities:
* Excellent German communication skills (written and verbal)
* Good English communication skills (written and verbal)
* ERP system experience and knowledge
* Billing and order management experience
* Experience with customer service operations in a global business environment
Benefits:
* Flexible working hours
* 30 days annual leave + option for additional leave
* Mobile working
* Individual part-time models and programs for extended periods of absence