Objectives
* Facilitate Software AG's business and revenue goals by providing high-quality technical support to the sales team throughout the sales cycle.
* Support customer qualification and business strategies through technical insights and guidance.
Key Responsibilities
* Collaborate and support sales representatives to develop specific account plans and strategies.
* Gather and analyze customers’ requirements and recommend the best Software AGs solutions.
* Create and deliver demonstrations, presentations, prototypes, workshops and proof of concept/value (POC/POV) to map Software AG product features to customer needs.
* Build confidence in proposed solutions and handle objections.
* Provide technical support to qualified customers conducting assessments for example programming, third-party software, troubleshooting, and best-practices consulting.
* Establish trust and credibility with customers, serving as a technical expert and point of contact.
* Respond to the technical sections of RFI and RFPs.
* Gather and relay product feedback from customers.
* Share competitive intelligence gathered from the field.
* Exchange best practices and share knowledge within the Solution Engineer community.
* Stay updated on Software AGs solutions and maintain relevant technical knowledge.
* Participate in meetings, conferences, and cross-departmental discussions with customers, partners, sales, and R&D teams.
Requirements
Languages
* German: Fluent
* English: Proficient
Skills
* Excellent interpersonal, verbal and written communication skills.
* Strong presentation skills and ability to interact effectively with customers.
* Ability to develop and deliver clear, concise product briefings for various audiences.
* Ability to understand customers' business, challenges, and expectations.
* Excellent problem-solving skills with an analytical and abstract mindset to structure and solve complex tasks
* Customer-oriented with a focus on delivering value-driven solutions.
* Target- and success-oriented mindset.
* Self-learning and self-driving attitude.
* Team-oriented with a commitment to shared goals.
* Willingness to continually develop skills, knowledge, and qualifications.
Education and Experience
* Bachelor’s degree in computer science, Information Technology, Mathematics, or Engineering.
* Experience in Presales, consulting, or professional services activities in the IT software landscape.
* Strong understanding of business infrastructure, network architecture, and distributed computing.
* Programming experience and proficiency in programming languages such as COBOL, Java, or Natural.
* Knowledge on Server operating systems (e.g., Windows, Linux, Unix, Mainframe such as IBM z/OS)
* Knowledge about database systems (e.g., Db2 PostgreSQL, MS-SQL, Adabas, Oracle).
* Experience with mainframe operating systems (e.g.: IBM z/OS).
* Data center automation, including batch processing concepts, job control language (JCL), and output management.
Nice-to-Have Experience
* IBM mainframe TP monitors and user interfaces (e.g., CICS, Com-plete, IMS/DC, TSO, ISPF).
* Knowledge of IBM mainframe database technologies such as Db2, Adabas, Datacom, IDMS, and IMS. Familiarity on VSAM is also appreciated.
* Programming experience COBOL, Python, .Net, Php, Java, C/C++, SQL.
* Experience with IDE such as Eclipse, VSCode, IBM Developer for Z.
* Understanding of IBM mainframe security concepts and tools (e.g.:RACF, Top Secret or ACF2).
* Understanding and exposure to cloud computing concepts.
* Exposure to DevOps concepts and tools.
What’s in it for you?
* Earn competitive total compensation and receive comprehensive country-specific medical and other benefits.
* Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%. Work anywhere in your country or abroad for up to 10 days per year.
* Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment.Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges.