Multiple locations: Hamburg, Berlin, Bremen, Leipzig, Münster, Oldenburg, Neckarsulm, Neu-Isenburg | Remote options available
A leading IT services company with strong corporate backing seeks a specialized systems engineer for enterprise password management solutions. As part of our 16-member team, you'll manage critical security infrastructure using cutting-edge CyberArk technologies while contributing to continuous service improvement and business growth.
Your Technical Responsibilities:
* Managing complete end-to-end service delivery including maintenance, support, patch management, and lifecycle operations
* Ensuring reliable and secure operation of enterprise password management solutions with primary focus on CyberArk platforms
* Providing 2nd level support for incident resolution while advising both internal and external customers on best practices
* Implementing IT security policies comprehensively, including vulnerability management, password policy compliance, and security standards adherence
* Contributing actively to service solution enhancement through innovative ideas for optimization and portfolio expansion
* Maintaining seamless operation of service solutions in collaboration with team members
Your Professional Background:
* Completed technical education, IT-focused degree, or equivalent qualification
* Multiple years of practical IT experience, particularly with Windows and Linux systems plus scripting capabilities
* Support-oriented expertise with application management according to ITIL standards and proven experience in 2nd and 3rd level support troubleshooting
* Minimum one year of password management experience, preferably with CyberArk or similar privileged access management solutions, ideally with relevant certifications
* Strong communication abilities, team-oriented approach, and confident interaction with colleagues and customers
* Availability for regular day shifts and on-call duties, including special emergency response services
* Proficient German language skills (minimum B1 level)
Our Comprehensive Benefits:
* Flexible working arrangements: Flextime account (40 hrs/week) or part-time options (minimum 30 hrs/week) with overtime compensation plus 30 vacation days
* Premium technology equipment including HP Elite tablets, notebooks or MacBooks, Jabra headsets, and iPhone for personal use
* Modern work environment featuring creativity rooms, co-working spaces, and collaboration tools optimized for hybrid working between home office and office presence
* Professional development opportunities through personalized career paths with soft skills training and specialized technical education, particularly in password management
* Job security through diverse client base across multiple industries and strong parent company backing
* Inclusive company culture with informal communication across all levels, social intranet, and various exchange formats including employee-led presentation series
* Wellness benefits including Hansefit membership, employer-funded pension scheme, complimentary external social and health counseling, and (e-)bike leasing options
* Remote work possibilities for optimal work-life balance
Join our dynamic team and play a crucial role in securing enterprise infrastructure while advancing your career in cybersecurity!