Unspecified
Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.
Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.
The Customer Order Processor is responsible for the end-to-end processing of customer orders in a business-to-business environment and acts as a key interface between customers, internal departments, and external partners.
This position is a 2 year contract
What you will do
1. End-to-end processing of customer orders from order entry through invoicing
2. Review, maintenance, and monitoring of customer orders within the ERP system
3. Ensuring on-time delivery in alignment with confirmed delivery dates, availability, and priorities
4. Tracking order status and proactively informing customers in case of deviations
5. Invoicing of customer orders and clarification of billing-related topics
6. Professional and solution-oriented customer communication (written and verbal)
7. Close coordination with customers regarding order books, forecasts, and delivery schedules
8. Collaboration with internal stakeholders such as Production, Material Planning, Logistics, Shipping, Finance, and Quality
9. Ensuring compliance with Incoterms as well as export control and customs regulations
10. Support in resolving delivery, shipping, and invoicing discrepancies
11. Maintenance of customer master data and order-related information
12. Contribution to continuous improvement of customer service processes
Experience & Skills
13. Experience in business-to-business (B2B) environments
14. Knowledge of Incoterms
15. Basic understanding of export control, foreign and customs regulations
16. Proficiency in ERP systems and MS Office applications
17. Experience working in industry
18. Fluency in German and English is a must (C1 or above)
What we Offer you
19. Attractive Compensation
20. Professional Development & Growth
21. Support with professional fees
22. Employee Assistance Program (EAP)
23. Healthcare benefits (including a healthcare cash plan)
24. Staff Discounts
25. Work/Life Balance & Wellness Programs
26. Employee Recognition & Referral Bonuses
27. Generous Employer Contribution to Pension Scheme