Business Intelligence Support Professional
You are passionate about data engineering and desire to make a meaningful contribution in supporting and optimizing Business Intelligence solutions. With a solid understanding of BI in Azure, you are eager to learn and grow, particularly in areas such as data pipelines, error management, and visualization.
Key Responsibilities:
* Serve as the primary point of contact for customer inquiries regarding our Business Intelligence solutions.
* Handle support requests independently through the ticket system, actively contributing to solution development.
* Support customers with tasks such as:
* Managing data loading jobs
* Error handling, including logging, documentation, resolution, or escalation
Collaborate with the support team to maintain, enhance, and ensure the reliability of our BI systems hosted on Microsoft Azure.
Requirements:
* Excellent problem-solving skills and attention to detail.
* Strong communication and collaboration abilities.
* Passion for data engineering and business intelligence.
* Hands-on experience with Microsoft Power BI or other reporting tools.
* Fluent English and German written and spoken.
* Strong willingness to learn and grow.
* Knowledge of SQL and relational databases.
* Ability to work effectively in a fast-paced, dynamic environment.
Nice to have:
* Hands-on experience with Cloud platform. Microsoft Azure is preferable. Particularly Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Synapse Analytics, and Azure Data Lake Storage.
* Familiarity with programming languages such as Python, Scala, Java, C#.
* Bachelor's or Master's degree in computer science or Business Administration or related field.
* Knowledge of data modeling techniques and data warehousing concepts.
* Knowledge of basic ERP Processes in the Frontend (e.g. Process a Purchase order, Process a sales order)
Our Application Process:
* Please send us your CV.
* Online Introduction meeting to get to know each other.
* Second meeting for details.
* Final meeting + signing the contract.