Summary
About us
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.
Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity.
In 2021, Balenciaga's 50th Couture collection—the House's first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance.
From October 2015 to July 2025, Demna designed both men's and women's collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.
Job Description
BALENCIAGA Assistant Store Manager
We are currently seeking an Assistant Store Manager who will report to the Store Manager in Metzingen.
Your opportunity:
Assistant Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They act as a representative of the Store Manager and thus fulfil all the tasks given by HQ/HO and the Store Manager.
How you will contribute
Business development:
Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies
Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store
Support the Store Manager in achieving targeted quantitative and qualitative goals
Talent leadership and development:
Create and maintain a positive work environment, consistent with Balenciaga behaviours
Identify, attract, recruit, develop and retain talent
Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries
Brand promotion:
Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
Ensure Balenciaga Signature and Client experience are executed and consistent over time
Develop clienteling mindset and client's loyalty and retention from beginners to VICs
Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs
Process management:
Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines
Ensure execution of Retail Excellence guidelines in the store
Support the Store Manager in managing inventory activities and warehouse stock
Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness
KPIs (including but not limited to)
Business: sales density, conversation rate, UPT, cross selling rate, transactions
Team: sales productivity, training completion rate, turnover rate
Client: local retention rate, CEE
Process: CRM, Omnichannel, back of house
Who you are:
You have significant experience in team management, in store management and in the sale of luxury products;
You have good social skills and a very good ability to listen, a strong sense of responsibility;
You are willing and responsive;
You are service-oriented and persuasive;
You must have a customer portfolio and know local customers;
You have a good knowledge of IT tools and a keen sense of product and fashion culture;
You have worked in a fast past environment;
Your German and English must be fluent
Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
Schedule
Full time
Organization
Balenciaga Germany GmbH