Operations is the beating heart of Amazon. It’s driven by Senior Delivery Station Managers who bring the team together to push excellence in safety, quality and productivity across our sites. Key job responsibilities - Manage and develop a team of Operations Managers and Area Managers - Own your site, deal with issues and positively impact site performance - Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence - Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units - Design and deliver initiatives across the sites to improve operational performance A day in the life You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. About the team Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that. GRUNDQUALIFIKATIONEN • A degree - Relevant experience in successful people and stakeholder management - Advanced proficiency in verbal and written English and intermediate proficiency in the local language - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in key areas of production and supply chains BEVORZUGTE QUALIFIKATIONEN Preferred qualifications are not required to apply for a position at Amazon. Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( (Inhalt entfernt)) to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Inhalt entfernt) for more information.