Leica Biosystems’ mission of “Advancing Cancer Diagnostics, Improving Lives” is at the heart of our corporate culture. We’re a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy‑to‑use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.
Leica Biosystems is proud to work alongside a community of six fellow Diagnostics Companies at Danaher, advancing patient care together.
The European Demo Centre Manager for Leica Biosystems (LBS) is responsible for delivering a premium experience for customers requiring a demonstration of LBS equipment in their own facilities or on our site in the Nußloch Demo Lab. The role also supports customers with loan equipment as needed to ensure continuity of operations.
This position is part of the EMEA Customer Excellence Team and will preferably be on‑site located in Nußloch. You will report to the EMEA Customer Excellence Director and collaborate with sales, service and demo support to design and improve customer care processes.
In this role, you will have the opportunity to:
* Ensure optimized utilization of the EDC Demo Inventory by establishing Standard Work and running daily management for all European LBS Demo loan processes.
* Ensure agreed Demo stock availability discussed and agreed with EMEA LBS Segment leaders; monitor, adapt & improve freight forwarder performance; and perform targeted sell‑off of aging Demo inventory.
* Operate the EDC Lab in Newcastle – host the demo lab, run pre‑calls, and consult with the sales team to fit the lab to customer needs.
The essential requirements of the job include:
* Degree in Life Sciences and/or Technical or Logistics experience in a relevant industry.
* Multiple years of work experience in a Demo/Logistic environment; Medical Devices/Instruments Sales or Service; Product Management or Manufacturing.
* Understanding and awareness of the specific customer needs, regulatory limitations and commercial support requirements in a diagnostic market.
* Effective Knowledge of SAP; preferably exposure to Demo Management Systems or related EDC processes, and alternative ERPs with multiple sales organizations. Strong experience with CRM or other software tools that demonstrate an ability to understand financial & processing complexity.
* Ability to read, write and speak English & German fluently.
* Demonstrable ability to work in an international environment, understanding cultural requirements and working in a multicultural team.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
* Ability to travel within EMEA.
* Primary work location is Newcastle. Must have a valid driver’s license with an acceptable driving record.
* Ability to lift, move or carry equipment up to 25 kg occasionally.
* Ability to work in a pathology lab environment with occasional exposure to chemical and biological samples. Awareness of lab safety and biological and chemical hazards.
It would be a plus if you also possess previous experience in:
* Leica Biosystems equipment from a technical or application perspective.
* Logistics systems and delivery, customs regulations.
* Project management.
Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology and help customers solve their most complex challenges.
For more information, visit www.danaher.com.
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