Customer Service Representative (w/m/d)
For 30 years, Brunner´s Personnel Services has been successfully placing skilled professionals and managers in the Munich area. We also specialize in placing technical and engineering professionals. We are a member of the German Association of Personnel Service Providers (GVP). We are looking for a full-time employee for our client in Munich for direct placement. Customer Service Representative (w/m/d)
Ihre Vorteile:
* Permanent employment contract in a dynamic company
* Company pension scheme, travel expenses, accident insurance
* Direct placement with the client 30 days of vacation, on-site cafeteria, thorough onboarding, and convenient transport links
* Good transport links, thorough onboarding, development opportunities
* Trusting collaboration, personal contact, fairness, collegiality, respect, and mutual support
Dies werden Ihre Aufgaben sein:
* Customer order/ forecast entry and open order/backlog maintenance (review, analyse and expedite backlog
* Stock checks and security stock monitoring / maintenance
* Identify, internally escalate and solve any potential delivery problem
* Proactive follow up with customers on purchase orders
* Be key interface between customer and factory planning organization to ensure optimal product supply and logistic service performance for the customer
* Liaise with customer through all steps of the logistic process
* Customer claim coordination
Ihre Qualifikation:
* English: Fluent (written & spoken)
* German: Good working level (written & spoken)
* Strong interpersonal and telephone communication skills
* Pragmatic & accountable work style combined with good analytic skills and attention to detail
* Willing to work according to set procedures
* Strive for ownership & task conclusion
* Good communication skills & good team worker; self-motivated with autonomous work-style
* fluency with Excel and experience with data entry and data maintenance in MRP systems ideally Oracle
* Business Diploma/College degree (Kaufmännische Ausbildung) or equivalent in e.g. import/export management
* Ideally minimum 2 years experience in customer service, inside sales or import/export management, if possible in a similar market environment (electronic component manufacturer or distributor)
Interested? We look forward to getting to know you. Feel free to apply directly on our careers page!