Terminal Operations Leadership Role
A Leadership Opportunity in Airport Terminal Management
Lux-airport is a leading airport operator with over 120 direct destinations served by multiple airlines.
We welcome over 5.4 million passengers annually and handle 830,468 tonnes of freight in Europe's top freight hubs.
The team employs over 390 people from diverse backgrounds and nationalities.
We foster personal fulfillment through our 'Just Culture'.
Job Summary
* This leadership role oversees terminal operations to maintain and develop operational efficiency.
* You will manage the Terminal Operations team, overseeing teams like Info Desk, Kiss & Fly, and Terminal supervisors.
Your Key Responsibilities:
* Recruit, organize, train, and develop your team.
* Develop departmental activities and initiate new projects to improve terminal services.
* Collaborate with other managers for strategic alignment and operational efficiency.
* Supervise and optimize terminal operations to enhance customer satisfaction.
* Cooperate with external partners for operational excellence.
Additional Responsibilities:
* Establish and manage operational requirements within the department.
* Participate in audits and propose corrective actions to ensure operational continuity.
* Monitor ongoing projects and ensure business continuity.
* Specify requirements for changes within the terminal.
* Evaluate procedures and instructions to ensure they remain up-to-date.
* Use data for informed decision-making and operational planning.
* Implement emergency plans and evacuation procedures.
* Participate in inclusion initiatives.
* Support employee onboarding and promote responsible behavior.