Amazon is seeking an experienced 3PL (Third-Party Logistics)Manager to oversee the strategic operations and performance of ourcritical third-party logistics provider network. In this pivotalrole, you will be responsible for ensuring our 3PL partnersconsistently meet our high standards across key areas such asoperational performance, cost management, continuous improvement,change management, network integration, escalation processes, andprovider relationship management. The position requires up to 40%travel to local 3PL sites and Amazon facilities. Key jobresponsibilities Performance Management: • Establish and lead astructured, systematic approach to site-level performancemanagement, including the use of short-term improvement plans,deviation management, and providing high-quality performancecomments and feedback • Proactively identify performancedeviations, develop and execute corrective action plans incollaboration with 3PL providers, and leverage data-driven insightsto optimize operations • Serve as a benchmark for peers, settingthe standard for performance management excellence Cost Management:• Demonstrate a deep understanding of 3PL business cases and theability to detect hidden cost levers • Drive impactful cost-savingopportunities and efficiency-boosting initiatives, including thepiloting of new productivity and cost-controlling projects •Actively engage with stakeholders to refine business cases andinfluence cost-improvement activities Continuous Improvement: •Utilize Lean, Six Sigma, or other continuous improvementmethodologies to proactively detect potential issues before theyimpact KPIs • Drive operational excellence and structured follow-upwith peers and linked businesses, setting higher benchmarks for thenetwork • Demonstrate the ability to influence and align withinternal and external stakeholders on improvement plans ChangeManagement: • Effectively implement top-down changes from Amazonleadership as well as bottom-up initiatives to align 3PL operationswith Amazon standards • Exhibit the capability to develop positiveand effective initiatives, acting as a primary proposer and settinghigher benchmarks for the rest of the network Network Integration:• Establish continuous and successful bi-directional exchange ofsupport with internal senior network management, acting as adevelopment motor • Demonstrate the ability to effectivelycoordinate and align the 3PL site with the broader Amazonfulfillment network and supporting functions Escalation: •Proactively identify and escalate critical issues, utilizingeffective communication and partnering with senior stakeholders todrive timely resolution • Autonomously author comprehensiveescalation reports and successfully participate in seniorleadership calls 3P Key Accounting & Vendor RelationshipManagement: • Build strong, profitable, and sustainablerelationships with 3PL provider leadership, Amazon's internalleadership, and the broader provider network • Become a trusted andreliable interlocutor, seen as a key point of contact and abenchmark for peers GRUNDQUALIFIKATIONEN • 4+ years in logistics,operations, or supply chain management, with a proven track recordof progression • Bachelor's or advanced degree in STEM,Logistics/Supply Chain or Business Administration • Willingness totravel up to 40% of the time to local 3PL sites and Amazonfacilities BEVORZUGTE QUALIFIKATIONEN • Demonstrated expertise indriving operational excellence and continuous process improvements• Exceptional analytical, problem-solving, and decision-makingskills • Clear communication, stakeholder management, andrelationship-building abilities • Proficiency in data analysis andinterpreting complex performance metrics • Deep knowledge of leanmanufacturing principles, Six Sigma, and other continuousimprovement methodologies • Proven experience in negotiation,contract management, and influencing provider behavior • Ability todevelop positive and effective initiatives, acting as a primaryproposer • Demonstrated competence in establishing continuous andsuccessful bi-directional exchange of support with internal seniornetwork management • Advanced degree in a relevant field/MBA Amazonis an equal opportunities employer. 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