Description Your Responsibilities Act as point of contact and support all internal departments set up in regard to the requirements of the IT organization Operate as an in-house IT consultant to advise in terms of IT questions Validate the complexity and feasibility of the demand and translate the requirements into technical implementations concepts Collaborate with the relevant IT units and analyze, evaluate and concretize IT requirements of the respective departments Create the bases of decision making for the correct prioritization of IT requests Design and maintain concrete and sustainable communication measures to increase the IT process transparency Research and evaluate hardware and software technology options What we offer It’s all about the team: become part of a community that values respect, support and open feedback A pleasant and highly motivated team atmosphere Our open culture offers plenty of creative freedom and the opportunity to incorporate innovations and ideas An innovative and dynamic company with an attractive workplace Of course, we offer you perks like free fruit, drinks and a variety of health and well-being activities Good work-life balance with home office options and flexible working hours We truly live and celebrate our cultural diversity: our colleagues come from more than 60 countries and speak more than 40 languages What you bring University degree in business informatics, computer science or equivalent experience with a focus on IT Excellent communication skills, and the ability to effectively communicate at all levels of the company 3 years of professional experience in the field of IT Comprehensive strategic and conceptual thinking, ability to quickly grasp complex interrelationships paired with good analytical skills Very good understanding of IT and sound knowledge in IT service management (ITIL) area Experience in requirements management, project management and business process analysis is a must Proven track record showing ability to collaborate between different areas with different points of interests and to reach a solution together Fluency in English is mandatory, German is a plus