Become part of our mission and support our team as a friendly and dedicated Guest Experience Host! What You Bring Ability to work independently and take initiative You’re flexible and adaptable Good knowledge of English and / or German Previous work experience in a customer service role. We provide training What You’ll Do Manage Communication with guests of around 30-40 Airbnb properties in central districts of Berlin Coordinate with cleaners and repairteam for smooth operation Manage the channels Phone, Plattforms and Whatsapp Can do and hands-on problem solving Be a supportive team player Work 20 - 25 hours weekly, mainly Mondays - Fridays with frequent work on weekends Our Offer Unlimited (Unbefristed) employment contract with regular benefits like paid holidays, etc A flexible environment where and where you’ll have the chance take on new challenges A passionate inclusive diverse team to work with and support you Small perks such as a public transport ticket and a monthly Sodexo gift card