We are seeking a highly skilled Working Student Customer Service Contact to provide exceptional customer support and drive business growth.
Key Responsibilities:
* Handle customer inquiries via various communication channels, responding promptly and professionally
* Deliver product information and resolve customer complaints in a timely manner
* Collaborate with internal teams to ensure seamless issue resolution and high-quality service delivery
* Pursue ongoing training and development to stay updated on products and services
Requirements:
* Superb communication and interpersonal skills, with ability to build strong relationships with customers and colleagues
* Capacity to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
* Familiarity with customer service software and systems, with ability to adapt to new technologies
* Excellent problem-solving and analytical skills, driving efficient issue resolution and continuous improvement
Valeo is an automotive supplier and partner to all car manufacturers worldwide, offering innovative products and systems that contribute to the reduction of CO2 emissions and the development of intuitive driving behaviour.
This role offers a unique opportunity to gain valuable experience in customer service, working with a dynamic team to deliver exceptional results and drive business success.