Attached to the Office Management department, you will join the Deloitte reception team. Your main mission will be to answer to questions and requests of our employees in relation to the various services offered by the firm within our building.
You refer the employees to the right contacts within the firm and will be in charge of the switch board.
Activities :
· Client reception
· Answer and forward all our employees requests and questions via our ticketing tool.
· Monitoring of meeting rooms and spaces bookings for different firm services.
· Assist with various administrative tasks.
Desired knowledge and skills :
· Bachelor’s degree in an administrative/secretarial branch or hotel/catering or tourism industry.
3 years of experience in the field of services or in a similar position preferably in the tertiary sector
· Must be proficient with the Microsoft Office and Excel in particular.
· Good spoken and written skills in English and French are compulsory.
Qualifications :
· Must pay exceptional attention to detail.
· Flexible
· Strong organizational skills and ability to prioritize requests.
· Client focused.
· Excellent interpersonal and communication skills
· Integrity and confidentiality
· Excellent presentation
· Criminal record
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