What you can expect Monitor, collect, and share information on global trends, market changes, customer potential and risks, and develop and implement action plans based on these insights Formulate and execute Key Account Plans (KAP) to promote business development with your accounts Oversee and manage business activities with your accounts (e.g. regarding pricing, contract negotiations, specifications, delivery conditions or service level agreements) Drive sales growth and identify opportunities for new business development Provide regular, detailed reports (regarding sales figures, tenders, disruptions) Independently handle customer complaints, involving internal departments as necessary Conduct independent negotiations, aligning with management on matters of significant importance Manage and coordinate product and innovation projects with partner customers and product management teams What you need to succeed with us Several years of experience in a similar role, preferably in a B2B context (coffee industry experience with an understanding of the industry, market trends and competitive landscape is a big plus) Proven ability to build, maintain and nurture long-term relationships with key stakeholders, both internally and externally Exceptionally effective communication and negotiation skills with demonstrated success in surpassing sales targets and KPIs Highly self-motivated and proactive Leadership competencies (previous management experience in a plus) Fluent in English (any other languages, especially German and/or French, are a plus) What we offer Flexible working hours and models as well as mobile office options for a good work-life balance Personal development through development programs, training, or e-learning as well as professional mobility within the international Groupe SEB Generous employee discounts in the WMF online store and corporate benefits Excellent company restaurant with employee subsidy and a wide and varied range of food, kiosk, and food to go for your physical well-being Attractive salary package with Christmas and vacation bonuses and company pension scheme Health offers such as job bike leasing or advice for your health Which goes without saying for us: 30 days annual leave, a variety of employee events, free parking, and coffee & tea specialties Further information on our employee benefits can be found here\: Working at WMF - Insight into the corporate culture at WMF (aboutwmf.com)