P /pp /pp /ppspan style=font-family:arial, helvetica, sans-serifstrongWe’re hiring a/strong/span/ppspan style=font-family:arial, helvetica, sans-serifstrongSenior Program and Project Manager – Business Operations (f/m/d)/strong/span/ppspan style=font-family:arial, helvetica, sans-serifstrong(Permanent, Full-time) to join our team at one of our locations in Berlin, Verl, or Münster and help shape the next generation of fintech./strong/span/pp /ppspan style=font-family:arial, helvetica, sans-serifIn this role, you’ll drive clear prioritization and alignment of initiatives, monitor implementation progress and KPI achievement, and ensure transparency for all relevant stakeholders. In addition to this central responsibility, you’ll independently manage and lead individual projects./span/pp /ppspan style=font-family:arial, helvetica, sans-serifstrongKey Responsibilities:/strong/span/pulli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifOversee multiple efficiency and AI initiatives across various countries to promote operational excellence and deliver measurable business outcomes./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifEnsure transparency and alignment among stakeholders through structured governance, prioritization, and clear communication./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifMonitor and report on progress and performance, interpret key KPIs and analytics to ensure goal achievement and data-driven decision-making./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifShare best practices and insights across countries and functions to enhance collaboration and efficiency./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifTake ownership of selected initiatives or projects and ensure successful execution using professional project management methodologies./span/li/ulp /ppspan style=font-family:arial, helvetica, sans-serifstrongQualifications:/strong/span/pulli style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifUniversity degree or equivalent qualification (preferably in Business Administration, Finance, or Technology)./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serif3–5 years of experience in project and/or program management, ideally with strong knowledge of financial services and experience working with customer service and operations teams./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifExperience in receivables management is a strong plus./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifSolid understanding of project management methodologies, with experience in lateral leadership and stakeholder management./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifProven track record in leading data-driven and AI projects across functions and countries./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifAbility to present complex information to diverse audiences and manage multiple ongoing efficiency initiatives./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifPreferred: Experience with Jira; certification or hands-on experience in Lean Management, Six Sigma, Kaizen, or similar methodologies./span/lili style=font-family:arial, helvetica, sans-serifspan style=font-family:arial, helvetica, sans-serifLanguages: Fluent in German and English./span/li/ulp style=font-family:arial, helvetica, sans-serif /pp /pp /p