Responsibilities
As a (Senior) Product Manager (all genders) for TeamViewer Intelligence, you’ll actively shape the company’s AI-driven future. TeamViewer Intelligence focuses on forefront AI solutions for Autonomous Endpoint Management (AEM), Remote Connectivity, and Digital Employee Experience (DEX). You’ll collaborate with a motivated team of Product Managers and Owners, driving a core strategic pillar across the organization. Your role spans the full product lifecycle from market analysis and strategy to execution and go-to-market. You’ll also support backlog execution, testing, release decisions, and work directly with customers on requirements and roll-outs.
1. Develop an understanding of users, customers, markets, and competitors, especially towards opportunities to apply AI and data-driven approaches to solve customer requirements.
2. Formulate and communicate the product requirements for TeamViewer Intelligence, create and own the AI product backlog, create ideas for new features and use-cases based on in-depth discovery work with customers.
3. Specify the Use-Cases and Requirements, support the delivery and launches, and continuously observe the success of the Product and translate your insights into improvements.
4. Work across the organization with stakeholders from R&D, Product Management, Marketing, Sales, Solution Delivery and Business Development.
5. Translate industry AI trends into Endpoint Management needs to deliver context-aware recommendations and insights for IT admins and end users.
6. Automate End-Point Management and DEX: Apply generative AI to record sessions, generate recommendations and automations, and continuously update a self-help knowledge base and drive faster issue resolution to boost employee experience.
Requirements
7. University Degree in Information Technology, Data Science, Business or related field.
8. Proven Track record of product initiatives in the AI space.
9. Experience with user experience design and end user application of AI
10. Proficiency in product and project management.
11. Ability to work in a cross functional, cross location and multi-skilled team.
12. Basic Understanding of Endpoint Management, Remote Connectivity and DEX solutions.
13. Deep Knowledge of current AI, LLM and Machine Learning technology
14. Customer centricity, experience in directly working with customers and partners in the software development cycle.
15. Understanding of data management concepts and lifecycle (data ingestion, governance, enrichment, value creation).
16. Fundamental knowledge of Data Science and analytics, with the ability to translate between data-driven opportunities and product requirements.
17. Having worked with agile software development methodologies.
18. A proactive mindset, eagerness to learn, and strong collaboration skills.
19. Fluent in English; German is a plus.
What we offer
20. Onsite Onboarding in our HQ office for an optimal start
21. Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews
22. Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
23. Public transport friendly offices
24. Option to lease an e-bike
25. Special terms for local gyms
26. Access to Corporate Benefits platform with many discounts
27. Regular Team events and company-wide celebrations
28. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
29. Hybrid and Flexible work time with up to 60% home office
30. Work From Abroad Program allowing up to 40 days of work outside your contracting country
31. We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!