Job Description
We are seeking a proactive and business-focused HR Business Partner Manager based in Munich to support our operations across the CEE (Central Eastern Europe) and Italy region. In this individual contributor role, you will work closely with senior leaders (Senior Directors and below), providing hands-on HR support and guidance while ensuring alignment between people priorities and business objectives. You will partner with teams across functions such as GTM Sales, Operations, Marketing, and Corporate Functions.
What you get to do in this role
Business Partnering
* Serve as the HRBP for leaders in the CEE (Central Eastern Europe) and Italy region, providing advice, coaching, and support on people-related matters.
* Build strong, trusted relationships with business leaders to align HR practices with business goals
Talent & Development
* Support talent reviews, succession planning, and performance management processes.
* Partner with managers and COEs to deliver learning, career development, and employee growth initiatives.
Employee Relations & Engagement
* Advise on employee relations cases and provide practical guidance on local labour law matters.
* Contribute to employee engagement and culture-building activities in the region.
Organizational Effectiveness
* Support workforce planning, organizational design, and change initiatives in collaboration with business leaders.
* Act as a change agent, helping leaders and teams navigate organizational transitions.
Data & Insights
* Use people data and analytics to provide insights on workforce trends and recommend solutions.
Regional Expertise
* Provide knowledge of HR best practices and employment legislation for Italy, Austria, Switzerland, Poland and Germany. Partner with external providers or internal legal resources as needed for local compliance matters
Qualifications
To be successful in this role you have:
* Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
* 8+ years of progressive HRBP or HR generalist experience, ideally within a multinational or matrixed environment.
* Experience supporting Senior Director-level leaders and below.
* Strong knowledge of employment law and HR practices
* Fluent in English; German is required, Italian is a plus.
* Experience working with Go-To-Market commercial sales teams is preferred.
* Ability to manage multiple stakeholders and priorities across regions.
* Strong skills in coaching, employee relations, and change management.
* Proficiency with HRIS systems (e.g., Workday) and HR analytics tools.
Additional Information
Work Personas
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Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
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Export Control Regulations
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