1. Lead the strategy, design, and go-to-market execution of handset propositions, including trade-in, forward trade-in, insurance, and other device lifecycle programs
2. Identify and develop new commercial opportunities to drive ARPU, customer satisfaction, and retention
3. Own and optimize the end-to-end customer journey across mobile handset acquisition, upgrades, trade-in, and retention touchpoints
4. Collaborate with product, marketing, sales, and operations teams to deliver seamless propositions and exceptional customer experiences
5. Negotiate, manage, and expand relationships with external partners (e.g., OEMs, insurance providers, trade-in vendors) to maximize value creation
6. Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a market-leading position
7. Lead cross-functional teams to execute roadmap priorities efficiently and effectively
Requirements
8. Proven experience in business development, mobile handset proposition management, or commercial roles in telecommunications or consumer electronics
9. Deep understanding of the handset ecosystem, including trade-in programs, device financing, insurance, and device lifecycle services
10. Track record of launching revenue-generating initiatives, increasing ARPU, or improving B2C customer retention
11. Experience managing complex customer journeys and collaborating across diverse teams
12. Excellent communication, negotiation, and stakeholder management skillsinternally and with strategic partners
13. Fluent in Englishadditional European languages are a plus
You have a degree Business Administration or comparable vocational training with a corresponding specialization or subject-specific additional training or several years of professional experience in the field of product development.
Furthermore, you are characterized by detailed company-specific knowledge or exceptional specialist knowledge and skills:
14. Very good experiences in classic and agile forms of cooperation
15. Excellent experience in the management of strategically oriented projects
16. Outstanding knowledge and experience in the commercial and Mobile Handset environment
17. Several years of experience in commercial management for 5-8
18. Detailed market knowledge in the field of Device Ecosystems
19. Excellent knowledge of MS Office
20. Analytical way of working and strong ability to work in a team
Severely disabled applicants with equal qualification will be given particular consideration.