As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are looking for a Senior PMO/Project Manager - Tech & Product to join our EU & APAC Consumer Platform team and reinvent on-demand delivery with us.
The EU & APAC Consumer Platform team at Delivery Hero consists of smart and driven people from all around the world who work closely together with our entities worldwide to provide an amazing experience to our customers. We provide the consumer platform for brands like foodpanda, foodora, and Yemeksepeti in 17 markets in the EU and APAC regions. The Product PMO team within Product Operations is managing complex projects and processes involving a variety of stakeholders, such as the implementation of cross-vertical product & tech solutions.
If you are a seasoned project manager with a proven background with managing complex initiatives and eager to deliver solutions, there’s a place in foodpanda waiting for you!
Key Responsibilities :
* Driving Global Projects End-to-End: You will take full ownership of the entire project lifecycle for multiple, high-priority global initiatives. This includes defining scope, establishing timelines, overseeing execution, and ensuring successful delivery from initiation to closure.
* Project Organization, Monitoring, and Risk Management: You will architect the project structure, implement robust monitoring mechanisms, proactively identify potential risks, and develop comprehensive mitigation strategies. Ensuring high-quality deliverables will be paramount.
* Cross-Functional Coordination and Interdependency Management: You will expertly orchestrate the various workstreams and initiatives within each project, effectively identifying and resolving interdependencies to maintain seamless progress across all contributing teams.
* Facilitating Communication and Stakeholder Management: You will foster clear and consistent communication across cross-functional teams, acting as a central point of contact. You will also be responsible for providing regular and transparent project status updates to senior management.
* Change Management and Global Engagement: You will analyze the impact of project changes and develop effective engagement strategies to proactively influence and drive adoption across diverse teams in multiple locations.
* PMO Framework Contribution: You will actively contribute to the development and refinement of our PMO framework, including the evolution of project management processes, methodologies, and tools.
Qualifications
* More than 8 years of proven experience in project management, specifically leading complex, cross-functional projects, ideally within the product development, tech or e-commerce industry. Experience in the food delivery sector is a significant plus.
* Demonstrated success in managing global projects with geographically distributed teams.
* Strong knowledge of project, process, and change management as well as associated methodologies and approaches.
* Outstanding communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
* Proven ability to navigate ambiguity and drive clarity in complex environments.
* Collaborative e and results-oriented team player, highly organized, self-directed and motivated.
* A forward-thinking-mindset with a pragmatic hands-on attitude.
* Ability to deal with constraints that are outside your control and handle highly ambiguous situations.
* Excellent English skills, both written and spoken.
* (Agile) Project Management Certification (e.g. PMP, AgilePM) or Six Sigma would be an advantage.
* Experience in developing and implementing PMO frameworks would be a plus.
* Familiarity with product development lifecycles would be a benefit.
Additional Information
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.