Seeking an accomplished Technical Service Manager to spearhead the Confectionery & Bakery application team. This role requires exceptional technical expertise and leadership skills to provide guidance to customers and collaborate with the commercial team to drive business growth.
The ideal candidate will oversee and manage technical projects from initial customer inquiry to final product implementation, serving as a valuable resource to the Technical Director and supporting various internal functions.
* Serve as the primary technical advisor to customers, understanding their needs and delivering tailored solutions
* Recommend products aligned with customer requirements and compliance guidelines
* Develop and share technical solutions and concepts requested by internal teams
* Conduct training and workshops on topics like color stability, application methods, and regulatory compliance