Stellenbeschreibung
Intro Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments. We are currently seeking a Global Account Manager (m/f/d) to join our team! Tasks Supports the smooth running of the sales department, where all aspects of the hotel’s pro-active sales initiatives are delivered and total revenue maximised Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where sales initiatives & hotel targets are achieved Manages the sales team fostering a culture of growth, development and performance within the department Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements Proven experience in sales with excellent problem-solving capabilities Excellent managerial skills with a hands-on approach and lead-by-example work style Commitment to exceptional guest service with a passion for the hospitality industry Ability to find creative solutions, offering advice and recommendations Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experienced in using IT systems on various platforms Strong communication skills Excellent German and English language skills Benefits A permanent employment contract Flex working model with 2 days of mobile working per week Team rates for you and your friends & family at all Radisson Hotels 30% discount on all food and drinks in all Radisson hotels Restaurant card with up to 50% discount on lunch at St Martin Tower Free access to the in-house gym An extra day off around your birthday Access to more than 2000 online trainings in the in-house Radisson Academy A bonus payment and a real gold Yes I Can! pin for every fifth year of service Employee benefits portal with further discounts and regional special conditions 550 EUR net referral program bonus for every hire through your recommendation Forbes magazine - 3rd place in the ranking of "Best Employers 2023 in the Travel and Leisure category" Regular cool team events (e.g. JP Morgan run, Oktoberfest, Christmas party) Closing Ready to say, 'Yes I Can!'? Join our world of Moment Makers, we are looking forward to getting to know you!