Ihre Aufgaben:
* Facilitate all Scrum ceremonies - sprint planning, daily/weekly stand-ups, reviews, retrospectives, and backlog refinement support
* Coach the team on Agile values, Scrum principles, and continuous improvement
* Track progress and capacity; proactively flag risks and impediments to the program
* Perform daily follow-up on open tasks, actions, and commitments across all Digital Workplace workstreams
* Coordinate dependencies between the Scrum team and Digital Workplace Service Owners across all service areas, including: Windows, Intune, AD/GPO, M365, device platforms (Windows, Mac, Android), enterprise file services, printing, communications, and meeting rooms management
* Process & Service Management - ITIL service management practices, service catalogue management, and operational process improvement
* Own the team’s Agile tooling hygiene (Jira, or equivalent) - boards, workflows, and sprint metrics must be accurate and current at all time
* Define and enforce team collaboration norms, documentation standards, and sprint artefacts
* Translate program-level goals into actionable sprint priorities, keeping the team focused on outcomes
Ihre Qualifikationen:
* Experience in Digital Workplace, end-user computing, or infrastructure modernisation programs
* Hands-on familiarity with MS Intune, Active Directory/GPO, M365, and Windows Autopilot — enough to facilitate technical conversations and challenge delivery teamsWorking knowledge of multi-platform device management across Windows, Mac, and Android environments
* Exposure to enterprise file services, print management, communications platforms, or meeting room technology is a strong advantage
* Proven Agile tooling management (Jira, Miro or equivalent)
* Experience in hybrid (Agile/Waterfall) delivery models
* Demonstrated experience in ITIL-aligned process management
* Strong execution drive and result-oriented mindset - this role requires someone who follows up, chases, and delivers, not just facilitates
* Excellent daily coordination and task management discipline
* Certifications (mandatory): A-CSM or PSM II strongly preferred, SAFe SSM or SASM preferred, ITIL Foundation certification required; ITIL Practitioner is an advantage, PMP or PRINCE2 is an advantage
Ihre Vorteile:
* Project extension possible