The Role
We are looking for a Product Manager to join our Trust & Safety team, focused on content moderation and marketplace integrity. You will own the product vision and execution for systems that detect, review, and act on policy-violating content across our platforms. You will work at the intersection of operations, data science, and engineering to build scalable, ML-powered solutions that keep our marketplaces safe and trustworthy for millions of users.
What You'll Do
Define and drive the product roadmap for content moderation and trust & safety tooling
Work closely with Data Scientists to identify use cases for ML models, help create training datasets, and evaluate model performance
Partner with operational teams — including customer care, content moderation operations, and external BPO vendors — to understand workflows and build tools that make them more effective
Translate complex trust & safety problems into clear product requirements and scalable solutions
Define success metrics and track the impact of moderation systems on platform health
Stay ahead of emerging abuse patterns and evolving content moderation best practices
What We're Looking For
Experience in trust & safety, content moderation, or a closely related domain (at platforms such as TikTok, Facebook, Vinted, Google, or similar marketplaces)
Hands-on experience working with Data Scientists on ML-powered products — including creating training datasets and evaluating model performance
Ability to identify when and how ML/AI can be applied to solve operational and product challenges
Experience working with operational teams such as customer care, moderation ops, or external BPO/vendor partners
Strong analytical mindset and comfort working with data
Experience with content moderation tooling is a plus
Seniority
We are open to two profiles for this role: a mid-level PM with direct trust & safety or content moderation domain experience, or a senior PM without domain experience but with a strong track record in data/ML products and operational complexity.
What We Offer: