An exceptional opportunity has arisen. We are seeking a Quality Manager on behalf of our client, a dynamic and progressive leader in the IT services and solutions industry. This organisation is a premier reseller of refurbished hardware, specialising in sophisticated network and hardware solutions for a notable B2B clientele. They are pioneers, constantly exploring new frontiers in their field. Do you possess the drive to make a significant impact? This is more than just a job. It is a chance to join an organisation built on a foundation of respect, integrity, and equality. Our client fosters a truly modern and collaborative culture where every opinion is valued and a healthy approach to learning from mistakes is encouraged. You will be joining a team of 87 dedicated professionals in a forward-thinking environment.The Role
Your fundamental mission will be to take complete ownership of the integrated management system, steering its continuous evolution and enhancement. You are the central pillar of quality. Your expertise will ensure the organisation not only meets but exceeds the highest standards of excellence. This pivotal role requires a strategic mind and a hands-on approach, positioning you as a key figure who reports directly to the senior management team. You will be the nexus of quality, collaborating extensively across all specialist departments to champion best practices.
Your responsibilities will be comprehensive and critical to success. They include:
* Spearheading the maintenance and sophisticated development of the Quality Management System (QMS).
* Diligently conducting both internal and external audits to ensure compliance and identify opportunities for improvement.
* Working extensively with a range of crucial ISO standards, including 9001, 45001, 27001, and 14001.
* Serving as the primary liaison, collaborating seamlessly with internal stakeholders and external auditors.
* Driving a culture of quality by facilitating knowledge transfer and actively promoting quality awareness throughout the organisation.
Your Profile
To excel in this position, you must be a proactive, structured, and communicative professional with a distinct flair for teamwork. We are looking for an individual with a demonstrable history of success and the right blend of technical acumen and interpersonal finesse.
Essential Requirements:
* A minimum of three years of professional experience in a relevant field.
* A profound understanding of Quality Management, with particular expertise in ISO 9001.
* Proven experience in conducting internal audits and managing certification processes.
* A robust comprehension of business processes, priority setting, and effective stakeholder management.
* Professional proficiency in German at a C1 level is mandatory.
Desirable Attributes:
* Familiarity with additional ISO standards such as 45001, 27001, and 14001 would be a considerable advantage.
* Proficiency with Office 365 and Confluence is beneficial.
* While a university degree is not a strict prerequisite, it is considered advantageous.
What We Offer
Our client believes in rewarding talent and fostering long-term growth. You will be welcomed into a relaxed, personal, and pet-friendly work culture set within a modern office environment. This is a permanent, full-time position offering a highly competitive remuneration package designed to attract the very best in the field. Furthermore, you can expect an outstanding benefits package, which includes:
* A flexible hybrid work model, allowing for two days of remote work per week.
* Flexible working hours to promote a healthy work-life balance.
* A generous allocation of 30 days of annual leave.
* An Urban Sports Club membership, a JobRad (bike leasing) scheme, a childcare subsidy, and supplementary health insurance.
* Engaging team events that foster a strong sense of community.
The Hiring Process
Our client is committed to a transparent and efficient hiring journey:
1. An initial introductory interview with HR.
2. A virtual meeting via MS Teams with your potential future team members.
3. A practical case study and a final interview with the leadership team.
4. Offer and Decision.
If you are a quality champion ready to make your mark within an innovative and supportive organisation, we want to hear from you.
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