Client Account Manager Role
We are seeking an experienced professional to join our Fund Administration Department.
Mission Overview:
* Provide exceptional customer service by being the primary point of contact for clients.
* Monitor client requests and ensure timely responses.
* Foster strong relationships with clients through effective communication and knowledge sharing.
* Evaluate client needs and develop tailored solutions.
* Collaborate with stakeholders to enhance the overall client experience.
* Develop and maintain key performance indicators to measure service quality.
Required Skills and Qualifications:
* Proven expertise in the fund industry, with a minimum of 5 years' experience.
* Background in fund accounting is highly desirable.
Benefits of the Position:
By joining this team, you will have the opportunity to gain valuable insights into the Fund Administration domain and contribute to delivering exceptional client experiences.
This role offers:
* A dynamic and collaborative work environment.
* Opportunities for professional growth and development.
* Recognition and reward for outstanding performance.
About Us:
This position requires fluency in English and French. Italian and/or Spanish would be considered an asset.