As Senior CX Digital Innovation Manager at TUI Airline, you'll shape our journey to reimagine customer experiences through digital technology and innovation. You'll develop breakthrough tech-enabled initiatives that elevate passenger journeys while enhancing commercial impact across our global operations.
Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
We encourage a healthy work-life balance with a dynamic working environment that offers flexibility to suit your needs.
We champion intercultural collaboration and provide opportunities to work on global projects and teams.
We'll rely on you to scout emerging technologies like AI, machine learning, and digital touchpoints, translating technical possibilities into tangible innovation initiatives that keep TUI at the forefront of the airline industry.
Building compelling business cases with clear technical requirements and financial models will support investment decisions and demonstrate commercial viability of digital innovation projects.
You bring proven experience with digital platforms and technologies, having led innovation or transformation projects within a customer experience environment.
Knowledge of digital analytics and data-driven decision making enables you to measure impact and optimize customer experiences.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
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