The Opportunity
This is a high-impact leadership role for a commercially driven sales leader who can transform and elevate service sales across EMEAI. You will take ownership of driving growth across service contracts, renewals and upgrades, while repositioning service from a reactive function to a trusted, revenue-generating partner. We are looking for someone who brings energy, credibility and passion for building a service-led commercial culture.
About Oxford Instruments:
Oxford Instruments is a leading provider of high technology tools and systems for research and industry. We design and manufacture equipment that can fabricate, analyse and manipulate matter at the atomic and molecular level. Our purpose is to accelerate the breakthroughs that create a brighter future for our world. This role will work across our business portfolio, to include Materials Analysis, Andor and Plasma Technology.
What You’ll Be Doing
1. Lead the transformation of service sales across a multi-country region
2. Own and deliver revenue growth across service contracts
3. Develop and execute a regional sales strategy focused on expansion and retention
4. Lead and inspire a team of Service Sales Specialists (UK & Germany)
5. Drive a shift to proactive, value-led service selling
6. Build strong customer, OEM and partner relationships
7. Navigate complex markets including France, Germany, UK, Italy and Spain
8. Use CRM and data insights to improve forecasting and pipeline
9. Collaborate cross-functionally to embed service commercially
What Makes This Role Challenging (and Exciting)
10. Multiple industries and markets, some still developing
11. Demanding and technically sophisticated customers
12. Driving consistency across a geographically dispersed team
13. Shifting perception of service from reactive to strategic
What We’re Looking For
Experience
14. Sales leadership in capital equipment or technical environments
15. Strong track record in service or after-sales revenue growth
16. Experience leading international teams
17. Exposure to scientific instrumentation (EM, Raman, NMR desirable)
18. Proven ability to drive commercial transformation
Capabilities & Style
19. Highly sales-oriented with strong closing ability
20. Able to position service as a value-led commercial offering
21. Inspires and engages teams
22. Strong commercial and negotiation skills
23. Comfortable in complex, evolving markets
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