How You'll Make An Impact At Reonic As a Customer Success Manager for the German market, you’ll shape the future of Reonic by ensuring our clients achieve maximum value from our solutions. Working closely with our development team, you’ll drive customer satisfaction, retention, and innovation in renewable technology. C2-level German proficiency is required. This is a fully on‑site position based in Berlin. What You Will Do ✨ Be the go‑to contact for our diverse range of B2B customers, including solar installers and utilities in the German market Leverage customer feedback to enhance our software, in close collaboration with our development team Continuously improve customer experience and streamline processes Identify and capitalize on upselling opportunities and seek out potential partnerships, staying ahead of industry developments Strategically plan and implement projects that drive Reonic’s growth and innovation What Makes You a Great Fit ✅ Experience in B2B customer service or success, with a strong emphasis on engaging directly with customers Technical background (e.g., industrial engineering) Previous experience in the start‑up ecosystem and a degree in economics, engineering, or a related field (preferred) Motivated to drive change in renewables and make a positive impact Excellent communication and presentation abilities in German Why Join Us? Be part of a fast‑growing company that’s making a tangible impact in the renewable energy sector A pivotal role in a fast‑growing VC‑backed startup building a product already loved by 1,000+ paying B2B customers Freedom to innovate and make quick changes (a nothing‑is‑impossible spirit of a small but effective team) Perks include gym membership, coffee, regular team events, MacBook & more Receive competitive pay Even if you don’t meet every requirement, we encourage you to apply! Imposter syndrome shouldn’t hold you back—we value talent and passion above all. About Reonic 🌱 At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top‑tier investors and trusted by 1,400+ business customers, we’re growing fast—and we need YOU to help us build a team that drives this mission forward. Ready to shape the future of renewable energy? Apply now! #J-18808-Ljbffr