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Senior account manager service (m/w/d)

München
Amazon EU SARL - D70
Account Manager
Inserat online seit: 14 Juni
Beschreibung

In this senior role, you will serve as the EU lead Account Manager for our Amazon Vendor Service (AVS) program and manage our biggest and most strategic vendors in Total Consumer Electronics, acting as a consultant and influential partner for senior stakeholders to drive long-term growth. Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex publishers on Amazon. As a Senior Account Manager (internal title: In this role, you will serve as the lead Account Manager for our top-priority vendor, directly responsible for delivering high-quality account management that exceeds their expectations. Leveraging your industry expertise, you will provide guidance to the account management team, enabling them to deliver the best customer experience and achieve our goals. Furthermore, you will collaborate with external decision-makers, such as Sales and Account Directors, as well as internal stakeholders like Category Leaders, the Head of Vendor Management, Supply Chain Management, and Finance. In this capacity, you will ideate new business opportunities and bring forward creative ideas to elevate our service. Key job responsibilities Core Service: - Have impact not only at vendor-level but deliver cross-divisional vendor-projects across Marketing & Promotions, Selection & IDQ (Item Data Quality) and Availability & Operational Excellence. Where possible, scaling best practices to total Total Consumer Electronics - Develop and nurture strategic, long-term vendor relationships by delivering exceptional account management that maximizes vendor satisfaction. - Design and execute business strategies across multiple marketplaces, coordinating large cross-functional teams of account managers and supporting functions. - Define and audit metric goals for your account, ensuring the account team is set up for success and removing blockers with the right resources. - Advertising, Supply Chain Management) to drive more strategic vendor discussions across functions. Project Work - Lead key projects across EU Total Consumer Electronics and the Retail business or AVS organization, owning the project design and strategy, delivering end to end results Applications must include a CV in English for consideration. The team plays a crucial role in the company's success by managing high-velocity, high-value consumer electronics products that our customers rely on daily, from premium smart devices to sophisticated home electronics. Our deep understanding of consumer technology needs and market dynamics helps us deliver premium solutions that enhance people's daily lives while managing substantial product portfolios that represent significant business value. GRUNDQUALIFIKATIONEN • Bachelor’s/Master’s degree preferably in Business Administration, Finance, Economics, Engineering or a similar program. - Passionate about Account Management and with minimum 6 years experience of Retail or E-Commerce Account Management experience across buying, sales, merchandising, marketing, operations or logistics. - Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers. - Tenacity to develop ideas independently and thrive in a fast-paced start-up environment - Solid social skills to build relationships both internally and externally. - Previous experience in managing large-scale projects end-to-end with large teams involved. - Excellent written and verbal communication (English, minimum C1 level). - Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook). Spanish or German. - Experience using analytical, sales, and productivity tools including Salesforce, Google Analytics, SQL, HTML or website content management systems. - Analytical problem-solving ability, with experience in data analysis, reporting, and forecasting to guide business decisions. - A Master’s degree (preferably in business management)/ MBA from a leading business school is beneficial. - An entrepreneurial way of thinking and a strong hands-on, results driven mentality. - Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

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