Responsibilities
* Responsibility for the key customer service account
* End-to-end management in coordination with the logistics support team regarding spare parts and services
* Regular contact with customers through conference calls and on-site visits
* Handling of order changes and customer complaints
* Monitoring of invoicing and contract fulfillment for customer orders
* Responsible for the sale of all new products, upgrades, and technical support opportunities
Qualifications
* Degree in engineering, business, or a technical field
* Several years of professional experience, in the aviation industry
* Enjoy working in an international, fast-growing environment with short decision-making processes
* Team-oriented mindset and a positive, hands-on attitude
* Ideally familiar with SAP
* Independent working style and willingness to take on responsibility
* Good command of English, both written and spoken, ideally Spanish
What we offer
1 day remote. Short paths, real team, real aircraft.
* Fly the Grob G115 in your free time (PPL holders) and access the TP flight simulator
* EGYM Wellpass, subsidised lunch on-site
* Company pension, accident insurance, disability insurance subsidy
* Flexitime with bridge days, working time account, childcare subsidy
* VIP tickets FC Bayern, employee referral bonus, corporate benefits platform
You work on technology that literally takes off. 50+ years of German aerospace engineering. Join us.
#LI-HK1