Responsibilities
* Responsibility for the key customer service account
* End-to-end management in coordination with the logistics support team regarding spare parts and services
* Regular contact with customers through conference calls and on-site visits
* Handling of order changes and customer complaints
* Monitoring of invoicing and contract fulfillment for customer orders
* Responsible for the sale of all new products, upgrades, and technical support opportunities
Qualifications
* Degree in engineering, business, or a technical field
* Several years of professional experience, ideally in the aviation industry
* Enjoy working in an international, fast-growing environment with short decision-making processes
* Team-oriented mindset and a positive, hands-on attitude
* Ideally familiar with SAP
* Independent working style and willingness to take on responsibility
* Excellent command of English, both written and spoken
We are a dynamic company with short decision-making processes and open doors. Additionally, we offer:
* 40-hour workweek, 30 days of vacation, company pension plan & a secure workplace
* "Work-life balance" – harmonizing career and family
* A relaxed work atmosphere with open and respectful leadership
We look forward to receiving your application