Customer Account Manager Key Responsibilities: Account Management: Build and strengthen relationships with key decision-makers and stakeholders within existing accounts, understanding their evolving needs and aligning our solutions to meet those needs. Monitor account performance metrics and use data-driven insights to refine strategies and improve account outcomes. Sales and Revenue Generation: Meet activity expectations required to maintain entire book of business Develop and implement tailored strategies for account growth, including personalized outreach, targeted offers, and solution-based selling. Customer Engagement: Proactively engage with clients through regular check-ins, reviews, and business discussions to identify and address potential growth opportunities. Provide product demonstrations and presentations to customers. Collaborate with the marketing team to execute campaigns and promotions. Pipeline Management: Maintain accurate and up-to-date records of sales activities, customer interactions, and opportunities in the CRM system. Provide regular updates on account status, growth progress, and any challenges or opportunities to senior management. Collaboration: Work closely with the sales team to develop and implement strategic sales plans. High volume outreach to existing and potential customers with the goal of setting up meetings with outside sales team. Coordinate with customer service and support teams to ensure a seamless customer experience. Participate in sales meetings, training sessions, and professional development activities. A minimum of 3 years of relevant technical sales experience or operational experience in the food processing, dairy, life science, water treatment industry and a desire to move into a customer facing role is required. Excellent verbal and written communications skills; presentation, customer service, business, and negotiation skills. Ability to work autonomously in a remote role, with 2 days per Week Home Office possible 20% of travel time. Ability to prioritize tasks in a dynamic environment. Previous experience with virtual account selling, solution selling, and/or consultative sales techniques is preferred Demonstrated experience working with sales organizations and technical teams. Experience in a fast paced, growth environment. Bachelor’s degree in engineering, life science, or related technical discipline Languages : German (C2) English (C2) additional EU Languages of benefit (Dutch, Danish, Polish )