Kameleoon is the only optimization solution with web experimentation, personalization, and feature management capabilities in a single, unified platform.
Designed to bring all teams together, Kameleoon supports both product and marketing-led teams in increasing their experimentation velocity and leveraging their tech stacks.
Over 1,000 medium and enterprise-sized companies trust Kameleoon to enhance visitor engagement and drive growth.
How do we work at Kameleoon?
At Kameleoon, we have four core values that stem from our passion and heritage. These values inspire us and guide our professional decisions daily.
Ambition: Set and meet challenges by giving your best.
Innovation: Date to innovate and learn.
Autonomy: Trust yourself and others to be free to act.
Mutual help: Support your colleagues.
Transparency: Commit to saying what is absolutely necessary.
We are looking for a team-oriented Technical Account Manager (m/f/d) to support our growing team.
Your Tasks
* Onboarding & Implementation: Technical introduction of new customers and smooth integration.
* Troubleshooting: Point of contact for complex technical questions, close cooperation with engineering.
* Customer Management: Support for strategic customers, operational coordination, and ensuring satisfaction.
* Project Oversight: Briefings, implementation control, acceptance of new functions and projects.
* Communication: Clear communication of technical topics for business and tech stakeholders.
* Upselling: Identification and development of growth and expansion opportunities.
* Follow-up & Reporting: Participation in customer meetings, monitoring, reporting, and escalation as needed.
* Continuous Improvement: Support in process optimization and introduction of best practices.
What you bring along:
* 3–6+ years of experience in a technical, customer-facing role (e.g., solutions engineer, sales engineer, implementation consultant, technical account manager).
* Technical degree or comparable practical experience.
* Proven track record in supporting and providing technical development for customers in the B2B SaaS environment.
* Very good English skills, other languages are an advantage.
* Coding & Scripting: Experience with at least one server-side language (e.g., Python, Node.js) and good knowledge of JavaScript, HTML, and CSS.
* APIs & Integration: Confident in using RESTful APIs and webhooks, including error analysis and integration support.
The benefits of working at Kameleoon
* Responsibilities that you can take on independently
* An innovative, appreciative, and international corporate culture
* The opportunity to play a decisive role in shaping a company with flat hierarchies and agile working methods
* Flexible working hours and mobile working—you organize your working day
* Five workation days per year
* Unlimited coffee and drinks in the office included
* Team events in Germany and abroad
* A 30€ voucher as a corporate benefit every month (after 6 months of employment)
* And a team that learns from each other every day, inspires and supports each other
Interested?
At Kameleoon, what matters is what you can do and what you are passionate about. Regardless of your gender, background, religion, age, or personal circumstances, we look forward to receiving your application and warmly welcome you.
Click on apply now!