TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics, and Data Science programs.
We're looking for a hands-on Senior Growth Product Manager who will own end-to-end operational processes that directly impact the business. This isn't a role for building isolated features - you'll be responsible for entire revenue-critical systems from conception to implementation, working at the intersection of product, operations and data.
You'll report directly to the Head of Product and be responsible for increasing financial conversion rates, reducing operational costs across support/teaching/success/career functions, and improving internal Employment Rate (the percentage of graduates successfully employed).
What you will do:
1. Launch key operational systems to increase financial CR. Map and optimize operational processes. Build e2e process flows, identify bottlenecks and automation opportunities. Analyze team operations in CRM, create improvement roadmaps, and integrate needed tools. Optimize onboarding and refund processes to reduce refund rates by 15-20%.
2. Reduce costs through automation. Reduce costs through automation. Design AI-powered solutions for support and manual workflows, cut operational overhead, and prove ROI of process changes.
3. Own and monitor metrics. Build analytics infrastructure and monitoring. Establish key metrics (retention rate, refund rate, payment success) with real-time dashboards. Track all conversions, revenue flows, and cohort behavior. Proactively identify issues (e.g., sudden payment drops) and lead cross-functional response.
4. Test hypothesis and scale. Lead experimentation framework. Formulate hypotheses for process improvements, execute A/B tests and controlled pilots, analyze outcomes against target metrics, and systematically scale validated solutions.
5. Own projects and lead execution. Manage backlog for analytics and CRM teams, set clear tasks, ensure quality delivery, coordinate cross-functional work, and provide mentoring.
What we can offer you:
* Direct Business Impact: Your work directly influences revenue and key business outcomes, not just vanity metrics.
* Autonomy: Freedom to explore, experiment, and improve any part of the business.
* Strong Support: Collaborate with your own CRM team and analysts to implement your vision.
* Competitive Compensation: Attractive payment with possible stock options.
* Remote Collaboration: Work from anywhere while staying connected with an international team.
* Global, Professional Team: Join a dynamic, diverse team of experienced professionals.
* Proven experience as a Product or Growth Manager with measurable impact on conversion, retention, or operational efficiency.
* Strong data-driven mindset: collecting and analyzing metrics, identifying problem areas and growth opportunities, and establishing baseline KPIs.
* Experienced in conducting user and team interviews, uncovering JBTD, pain points, and process gaps.Hands-on with A/B testing, pilots, and hypothesis-driven experiments to improve processes and outcomes.
* Fluent English — able to communicate effectively across teams and with stakeholders.
* Excellent systematic thinking, cross-functional collaboration, and communication skills.
* Team management experience is a huge plus.