Vibe with us - more than 700 colleagues across Europe are looking forward to meet you! We are one of the leading mobility service providers in Europe and enable our customers in over 40 countries to refuel, charge their e-vehicles, process tolls and use other innovative & digital solutions for fleet management. UTA Edenred was founded in 1963 and is now part of Edenred SE. In short: We simplify mobility.
Tribe PRODUCT MANAGER
Product Management
Edenred designs and markets its range of programs and services along three families of solutions:
Employee Benefits(63% of revenue; +19.5% organic growth p.a.): solutions for companies to offer their employees benefits in food, childcare, transportation, healthcare, human services.
Mobility solutions(25% of revenue; +16.2% organic growth p.a.): easy-to-use solutions to cover all of a company’s needs for Fleet & Mobility Solutions, especially optimizing the costs incurred by vehicle fleets (fuel cards, toll and maintenance solutions).
Complementary solutions(12%; +10.6% organic growth p.a.): offering payment systems using virtual card technology.
Listed on the NYSE Euronext Paris stock exchange since July 2010 and included in major indices (CAC 40, CAC40 ESG, CAC Large 60, Euronext 100, Euronext Teach Leaders, FTSE4Good and MSCI Europe), Edenred operates in45 countries, with 830,000 clients, 2 million partner merchants and 50 million employees. Business volume amounts to ca.€41 billion, revenue to €2.5 billion and operating profit to €1,094 million.
Following the acquisition of several companies across Europe since 2015 (UTA based in Germany with activities across Europe, LCCC in France, TRFC in UK, EBV in Lithuania, Spirii in Denmark), Edenred Mobility EMEA became a leading fintech in the mobility industry in Europe through itsfuel, EV-charging, toll, parking, maintenanceand other mobility solutions forcompaniesandemployees.
In Europe, a market with huge potential, Edenred Mobility EMEA activity has succeeded historically through business excellence in sales, marketing, M&A, FinTech and is convinced innovationsarounddigital payment,sustainable solutions(with a strong focus on electric vehicles),data poweredservicesandnew driving technologieswill be the key engine of its ambitious growth targets for the coming 5 years.
Edenred Mobility EMEA is conducting aTransformation Program (‘Summit’)with a dedicated team of 100 product, tech, change, project management and migration people in charge of renewing our products and tech platforms across European countries.
Position Key Responsibilities
As part of the EMEA Product team, the Product Manager is responsible for building great products at the core of our services by effectively leading all stakeholders.
1. Develop and execute ourEMEAMobility Product Strategyfor Edenred Mobility business line
2. Define and contribute totheEMEA Mobility ProductVision
3. Design the product roadmapfor this business areaandensure alignment with business goals
4. Collaborateand manageeffectively with internal stakeholdersand build strong relationships,especially sales, partnerships,customer excellence, pricing and finance
5. Close exchange withengineering.Manage expectations and communications towards customers about availability of features, knowing usual development and resource restrictions.
6. Prioritize productroadmap andsolutions to maximize business impactat lowest development cost
7. Own the product lifecyclefrom ideation to release and iteration.Review existing products how to improve and upgrade ordecide to decommission them
8. Deliver high qualityand preciseproduct specificationsthrough strong collaboration with business, tech and product design teams
9. Manage the collaboration of multiple tech teams, give clear understanding and guidance what is needed and make sure thatno uncertainties remain, everything is crystal clear and everybody knows exactly what to do.Work closely withBusiness Analystsand Tech Leadsto manage delivery. Be an owner of the quality of what they are building
10. Communicate to allstakeholdersproactively, especially sales and customer excellence anyreleases or updates which have a customer impact, prepare a comprehensive communication and marketing campaign together with the marketing department for your products
11. Communicate transparentlycompanywide on the milestones achieved
12. Manage any obstacles or unforeseen deviations proactively and transparent,making sure to anticipate as early as possible counter measurements or alternative solutions. You see it as your personal responsibility to find solutions and to make sure committed goals are met. You are results-driven and solution-oriented, you make sureto find a way
13. If pressure gets high,you stay focusedand try to stay calm. In case you are feeling overwhelmed, you are open-minded and ask your team and colleagues to find solutions or for help
14. You are used to find pragmatic, creative solutionsinstead of just pushing harder if things do not work out as planned
15. You train all stakeholdersin the markets like customer excellence andsalesabout your new product or any improvements you are going to launch
16. Your PM job is to drive an ideato the precise shaping, in-time developmentto the final productlaunch with extensive go-to-market communication in all European markets
17. Conduct market and user research, identify opportunities, prioritize feature development
18. Your approach is customer-centeredand driven by the needs of the market.You don’t hesitate to contact customers and drivers directly to gain insights.You create and demonstrate a strong understanding of users’ and customers’ needs
19. Decisions are data-driven and fact-based. You monitor and optimize results through data analysis and userfeedback; iterate and improve.While backing your decisions on data, you have pragmatic, can-do mind-set
20. Beaccountable of results to achieve with a positive mindset, finding solutions efficiently and making concrete decisions to move forward
21. Bea team playerwithinthe organizationand within a cross-European product organization
SCOPE OF THE POSITION
22. Position in OrgChart: Product Management Reporting: reports to the Head of Product EMEA
Key Stakeholders
The Product Manager will interact with:
23. Internal stakeholders (departments within the entity or within the Group):
− Internal business stakeholders
o Sales
o Partnerships
o Pricing
o Customer Excellence
o Finance
− Tech stakeholders
o Business Analysts
o Product Designers
o Delivery & Dependency Managers
o Tech Leads
o Developers
24. External stakeholders (clients, suppliers, professional organizations, government…):
25. Customers (fleets managers) and their employees (drivers)
26. 3rd party system owner
Required skills & profile
27. 3-5 years work experience in a similar product management function in an inovative company (startup, scale-up, or any tech-driven company)
28. Mobility experience, ideally in an innovative area, like in an EV company, fleet management software company, etc.
29. Education: Master or Bacherlor’s degree in Business Administration or similar, potentially also Industrial Engineering or Information Technology but with a strong business connection
30. Proficiency in the use of:
- Building a product strategy
- Prioritization frameworks
- Best practices in product specifications
- Best practices in product go to market
- Agile Product management frameworks
- Ideally in the following product tools: Atlassian suite, Figma, Jira, Confluence
31. Demonstrating:
- Clear, strategic thinking and reasoning
- Strong products discovery and designing expertise, clear sense for real customer needs
- Experience running products along the lifecycle
- Strong communication and collaboration skills to different stakeholders (external and internal) and different hierarchies
- Working effectively in a team
- Knowing the advantages of clear and smooth processes
- Positive, can-do mindset and leadership for his products
- Capable of being disciplined were crucial, like detailed, precise shaping and
documentation
- Agile way of working
- Driving transformation with a winning, embracing personality
- Hands-on mentality
- Understanding the usage of data and metrics to clearly define the impact from products
- Experience in startups, scale-ups or startup mode in corporate environment is a plus
- Experience in business processes management notation (BPMN) is a plus Experience in replatforming project is a plus
32. Languages required: Excellent English for business communication, fluent German for regional stakeholders; any other European language is a plus.
SALARY PACKAGE
Yearly wage starting from 70 000 € + 10% annual bonus
Benefits:
33. 30 vacation days plus 3 additional days off (carneval tuesday, 24.12 & 31.12.)
34. Flexible working hours: The perfect work-life balance is a key priority for us
35. Whether working from home or on site in a team, flexibility is very important to us
36. As part of the Edenred Group, we are delighted to credit your Edenred Ticket Plus City Card with €50 per month
37. Company pension scheme with €50 a month
38. We reimburse the costs of your commute to work every month. If you travel by car, you will receive €0.30 (gross for net) per kilometer for the one-way trip. If you travel by public transport, you will be reimbursed for your ticket
39. Onsite Canteen
40. Regular in-house massage days
41. Corporate Benefits: a platform on which well-known providers can offer their products & services at discount conditions.
42. During the summer months (June - August), the mobile ice cream parlor Daddy Cool provides us with ice cream. The best thing about it? The ice cream is free for you!
43. Free language courses: English, German, French, Spanish, Italian, Portuguese
OTHER DETAILS
44. Location: Kleinostheim
45. Quarterly short time travels in Romania to attend PI Planning