Business Innovation Manager
In this role, you will be responsible for enhancing customer experience through data analysis and insights. You will design and manage IT services and processes to drive business growth.
Key Responsibilities
* Analyze customer feedback and data to identify areas of improvement.
* Develop and implement new techniques to enhance customer-centric processes.
* Track key performance indicators such as customer satisfaction, availability, costs/revenue, and process quality.
* Leverage your expertise to innovate and refine business practices.
What We Offer
* A human-centered approach to promoting high performance.
* Ongoing feedback and career development opportunities.
* Flexible work arrangements and remote work options.
* Access to digital learning packages and skill development resources.
We are an equal opportunity employer committed to equality and dignity in all aspects of recruitment and employment.