Description and Requirements
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the
world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built
on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client,
edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone,
everywhere. To find out more visit and read about the latest news via our StoryHub.
We are looking for a passionate and enthusiastic Account Manager Workplace - Enterprise R+D Accounts for our Enterprise sales team North (preferred Hamburg / Hannover) to take over full responsibility for a defined customer set, making proposals, pricing and finally managing the overall customer relationships. The role as Sales Representative has its Focus on Workplace Business (Lenovo IDG / PCSD) incl. Services (SSG).
Roles & Responsibilities:
1. Sales Activities: Operate in a hybrid function (Inside / F2F) and be responsible for internal and external sales activities for dedicated customers within a territory. Sell the complete Lenovo IDG product portfolio: including incubation/Moto/services products/solutions by taking individual customer requirements into account. Being responsible for driving growth of revenue, margin, share of wallet and customer Experience (CX) within assigned accounts. Documentation of sales activities in MS Dynamics.
2. Customer Engagement: Proactively work with decision-makers (focus on workplace) at our clients and internal stakeholders.
3. Customer Relationship: Own the relationship entirely with the customer. Identify, qualify, drive, and close customer opportunities on all relevant stakeholder level in alignment with BU´s. Maintain customer relationships via phone and F2F meetings and interlock with Lenovo Business Partners. Efficiently lead respective supporting functions to succeed in customer situations.
4. Team Collaboration: Act as a team member, working collaboratively with the territory-aligned Client Manager and Inside Account Managers for Workplace to manage all sales activities. Support or substitute for the Client Manager or Inside Account Manager as needed. Delegate to and manage tasks with the ISSR team by involving them in customer situations. Identifying and handing over possible TruScale and/or ISG project to the Client Manager
5. Product Knowledge: Know Lenovo’s Core, Incubation, and Services Portfolio to help the customer achieve their goals by understanding their strategies and requirements.
6. Project Involvement: Involve the Client Manager in potential XaaS (TruScale) or infrastructure projects (ISG).
7. Demand Planning: Responsibility for workplace demand planning, outlook forecast planning, and reporting in appropriate tools. Documentation of sales activities in MS Dynamics.
Position Requirements:
8. Proven track record of successful minimum 5 years sales experience in the IT industry
9. Good knowledge of the commercial PC Market and of Supply Chain Management
10. University degree in business administration, information technology or similar subjects
11. High level of flexibility & self-reliance
12. In-depth knowledge of sales processes and management techniques
13. Strong business acumen, understanding customer business, industry trends, and competition
14. Familiarity with Lenovo strategies, offerings, and technologies
15. Effective communication and negotiation with business partners
16. Expertise in building relationships to understand customers' business goals
17. Adaptable communication for successful negotiations with partners
18. Fluency in German and English (written and spoken)
19. Excellent presentation skills and proficiency in MS Office & Teams
20. Strong problem-solving skills: analyze complex situations, anticipate issues, assess risks and opportunities
21. Creative in developing new approaches and solutions
The position is Home-Office based (preferred location: Hamburg / Hannover).
What we offer:
22. A multitude of professional and personal opportunities
23. An open and stimulating environment within one of the most forwarding thinking IT companies
24. Flat structures and fast decision-making processes
25. A strong focus on your development
26. An international team with a high focus on diversity & inclusion
27. …and a lot of fun: We like to celebrate our successes!
Check out our Kununu profile if you would like to know more.
At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.