Job Overview
We are seeking a highly skilled Production Manager to oversee projects that streamline processes, optimise productivity, and increase quality of service for customers.
About the Role
The ideal candidate will have experience in people management, communicating with stakeholders, and using data to influence business decisions. Strong verbal and written communication skills in English are essential for this role.
Key Responsibilities
* Create, maintain, and drive a culture of safety and wellbeing among team members
* Analyse and implement changes to keep quality and productivity at a consistently high level
* Oversee projects to optimise workflows and improve customer satisfaction
* Analyse shift performance against relevant business objectives, and put in place actions to enhance operational efficiency
* Collaborate with colleagues to standardise best practices across the organisation
As a role model and mentor to new managers, you'll also contribute to maintaining a positive work environment while adhering to established values and policies.
About the Team
This is a dynamic and diverse group of individuals who are passionate about delivering exceptional customer experiences. We're committed to fostering an inclusive culture where everyone feels valued and empowered to contribute to our shared success.