About the opportunity We are seeking a passionate Product manager with a desire to develop innovative products and an innate interest in financial technology to join our Customer Identity group.
N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use.
Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
As a (Senior) Product Manager in the Customer Identity space, you will be responsible for supporting customer identity verification topics aiming to enable a secure, reliable, and frictionless experience for N26 users globally during customer onboarding and rest of the lifecycle.
You will be working in a cross-functional team of product managers, product designers, engineers, and data scientists who develop and maintain the products. You will also be partnering with various areas in the bank to offer advice and support on a large portfolio of new and existing product and market launches.
Support strategic discussions and product designs in the customer identity product area.
Create and support the execution of the product roadmaps, with an outcome/ KPI-driven mindset.
Ensure product rollouts are delivered successfully by working cross-functionally with local market teams, marketing, operations, compliance, and the engineering team.
Work with stakeholders to support customer onboarding (with focus on customer identity verification), new product launches and expansion plans.
Run discoveries in different areas in the company in order to identify pain points and opportunities, brainstorm solutions and impact customers' onboarding experience.
Work with the business teams, other product managers, designers, and engineers across the organization to improve the onboarding experience for customer identity verification (KYC) across multiple markets and verification options.
At least 5 years of experience in Product Management.
Relevant experience in managing high-volume B2C onboarding funnel, conversion is a must-have and experience in KYC, or Identity verification would be preferred.
Experience working in a FinTech, banking environment, InsureTech, payment processor, or similar regulated environment is a must-have.
Very hands-on with strong quantitative and analytical skills is a must-have (familiarity with SQL is a plus).
Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. A relocation package with visa support for those who need it.