About Our Role
We are seeking an experienced Customer Service Operations Coordinator to join our team. In this key position, you will play a crucial role in ensuring seamless service operations for our clients.
The ideal candidate will have a strong background in sales administration and customer service, with experience in managing customer relationships and resolving issues efficiently.
As a Customer Service Operations Coordinator, you will be responsible for:
* Entering orders into the ERP system according to customer specifications.
* Confirming pricing and delivery dates with product management, sales, and supply chain teams.
* Regularly following up on contract calls and validity dates, informing clients about order status.
* Ensuring documents and shipments meet customer requirements.
What We Are Looking For
To succeed in this role, you should possess:
* A degree in Sales Administration, Economics, or Business.
* First-hand experience in customer service in a similar role.
* Experience with SAP or other ERP systems is a significant asset.
* Fluency in French, English, and German.
Why This Role Matters
This is an excellent opportunity to work in an internationally active company with attractive work conditions, including insurance, company restaurant, flexible working time, and free parking.
You will have the chance to develop your skills and career in a dynamic team with a customer-centric mindset.
Apply now and take the first step towards a rewarding career in customer service operations.