About Momentive Technologies Momentive Technologies applies advanced materials science to design and manufacture ultra-high-performance quartz materials, quartz crucibles, and ceramic products that are vital to a variety of high-growth end markets, including the silicon and compound semiconductor industries, electronics, and aerospace components. These solutions enable the production of logic and memory chips, power control devices and multiple systems for electric vehicles, integrated circuits, power control devices, data servers, and aerospace applications. Recognized for the purity, performance, consistency and stability of its products, Momentive Technologies has been delivering innovative solutions for over 130 years and continues to impact emerging trends like electrification, digitalization, renewable energy and artificial intelligence. The Company, headquartered in Strongsville, Ohio, has operations across the globe and serves customers in more than 30 countries. For more information, visit www.momentivetech.com. Manager of Quality Position is responsible for the development, maintenance, improvement, and deployment of Quality Management Systems. The role promotes improvement initiatives to ensure customer satisfaction and needs to frequently interface with other Momentive functional roles. The role is also responsible for maintaining and ensuring compliance with quality certifications based on the specific business unit requirements (examples: ISO 9001:2008/2015 and AS9100). Responsibilities: Quality Assurance: Coordinate and oversee customer satisfaction related to product quality, specifications and related services Drive Product Quality through manufacturing capability improvement programs and ensure quality meets our customer needs Maintain and promote Quality Assurance procedures for approval of raw materials, including inspection, testing, and vendor approval Maintain an effective corrective action process for quality systems findings, vendor non-conformances, and other internally recognized issues Plan, direct and perform internal quality audits to ensure the effectiveness of the QMS Create, update and review Process Interaction Maps, Control Plans and FMEAs for internal processes (including new product and new material introductions) and supplier activities Serve as the subject matter expert and resource person regarding the published Quality Standards and Systems Procedures Leverage data and trend analysis to partner with the plant leadership team in identifying proactive quality improvements. Establish and maintain quality systems, policies and procedures to ensure compliance in maintaining AS9100and ISO 9001 certifications Conduct supplier audits to ensure effectiveness of their QMS and verify corrective actions from Supplier Corrective Action Reports Leadership: Set tactical and strategic direction for the Quality Department Actively participate on the Site Leadership Team, providing unbiased feedback and direction for the site Evaluate departmental and site Key Performance Indicators (metrics) for performance measurement and continuous improvement Identify collaborate and/or lead site continuous improvement and culture shaping programs Ensure complete and accurate recording and reporting of all QA/QC related information, including test methods, instrument calibrations, customer charting, raw materials and finished goods Interface with customers and suppliers with regards to specifications and quality surveys. Promote risk-based analysis of processes and lead activities to reduce identified risks Collaborate with EHS on the Management of Change process to ensure effective implementation. Basic Qualifications: Bachelor of Science degree in Engineering or Bachelors of Science degree in chemistry, material engineering, or any related discipline 8 years minimum experience in a Quality Management role with demonstrated knowledge and operational experience in QA management and prior formal leadership experience Management experience for ISO9001 Ability to lead and influence project teams Must have good communication skills to effectively communicate with all levels of plant and leadership team members Must be fluent in spoken and written English to effectively communicate with customers and internal teams Preferred Qualifications: Advanced degree in related field or MBA Established working knowledge of industrial statistics Advanced knowledge of SAP functionality, working knowledge of SAP QM desired Experience in chemical industry desired Six Sigma Green Belt or Black Belt certification desired Key Relationships: Operations Managers, Site Quality team members, Product Managers, Marketing, Sales and Procurement Travel Requirements: Up to 10% Working Conditions: Full-time Onsite, manufacturing plant Office-based Ability to stand or walk for extended periods during audits, inspections or site visits Ability to lift and carry items up to 25 lbs