Your tasks
* Lead global service projects and programs to expand or optimize our international service footprint – for example, airborne service capabilities in new or existing markets
* Drive implementation of service excellence initiatives to improve efficiency and performance across global service centers
* Support and coordinate continuous improvement activities at local service sites
* Roll out standard service processes at global locations and provide support throughout the change process
* Coordinate cross-functional teams to achieve defined project goals
* Monitor and report project progress and relevant KPIs to senior management
* Identify optimization potential and develop actionable strategies to improve service processes
* Work closely with process experts and lead service centers to ensure alignment across the organization
Your qualifications
* Degree in engineering, industrial engineering, business administration, or a related field
* Several years of experience in international project management, ideally in a service-oriented or technical environment
* Practical knowledge of lean management methods (e.g., Six Sigma, Kaizen, 5S)
* Experience in change management and implementing process improvements
* Strong communication skills and the ability to collaborate across functions and cultures
* Confident interaction in international teams and intercultural environments
* Willingness to travel internationally (approx. 30%)
* Fluent in English and German (minimum C1 level) – written and spoken
Interested?