What is Jedox?
Jedox hilft Unternehmen weltweit, eine bessere Zukunft zu planen. Unsere Enterprise Performance Management (EPM)-Software ermöglicht es Finanz-, Vertriebs- und anderen Abteilungen, Daten zu budgetieren, zu prognostizieren und zu analysieren, alles auf einer intuitiven Plattform.
Als anerkannter Leader im Gartner® Magic Quadrant™ für Finanzplanungssoftware setzen wir den Standard für Innovation und Kundenerfolg. Unsere Mission? Komplexe Planung in #Superplännen verwandeln, den Moment, in dem alles genauso läuft, wie man es sich vorgestellt hat.
Your Responsibilities
Als Senior Account Manager (m/w/d) betreust du ein Portfolio bestehender Jedox-Kunden und verantwortest deren Up-Sell- und Cross-Sell-Potenziale. Dein Ziel ist es, zusätzliche Anwendungsfälle für integrierte Unternehmensplanung zu identifizieren und gemeinsam mit unseren Kunden umzusetzen- von Financial Planning & Analysis (FP&A) über Sales and Operations Planning (S&OP) bis hin zu HR oder Supply Chain Planung. Dabei arbeitest du eng mit Consulting, Customer Success und Solution Advisory zusammen und orchestrierst alle Aktivitäten für nachhaltiges Wachstum.
What You’ll Do
* Beziehungen aufbauen und pflegen: Entwickle ein starkes Fundament für vertrauensvolle Zusammenarbeit und gemeinsames Wachstum.
* Strategisch Kunden weiterentwickeln: Identifiziere Whitespace-Potentiale, erstelle Account-Pläne und leite konkrete Maßnahmen ab, um deine gesetzten Ziele zu erreichen.
* Beratung auf Augenhöhe: Führe Executive-Gespräche und positioniere Jedox entlang integrierter Planungsprozesse.
* Up-Sell-/Cross-Sell steuern: Übernimm den gesamten Prozess von der Opportunity-Identifikation bis zum Abschluss.
* Mit Expertenteams zusammenarbeiten: Entwickle kundenspezifische Business Cases, Roadmaps und Success-Pläne.
* Consultative Selling: Begeistere Kunden für den Mehrwert unserer Software und begleite sie durch komplexe Entscheidungsprozesse.
About us
Jedox is a leading software solution that enables business planning, budgeting, and forecasting for finance, sales, and other business functions with leading-edge technology to drive Digital Transformation and provide tangible customer value. Constant innovation has made us a leader in the Enterprise Performance Management (EPM) sector.
Our Values
At Jedox, we pride ourselves on our core corporate values, which drive our success as a team.
Our growth mindset encourages us to constantly learn, evolve and innovate, pushing ourselves to new heights. We work together as #OneTeam OneJedox, with a shared passion for achieving excellence in everything we do. We execute with precision and hold ourselves to the highest standards of excellence, ensuring that we deliver impactful results that exceed our customers' expectations. Our focus on people centricity ensures that our employees are at the heart of everything we do, enabling us to attract and retain top talent. We believe that effective communication and engagement are key to building strong relationships, both internally and with our customers, partners and stakeholders.
Why should you join our team?
At Jedox, we want our customers to achieve #Superplännen. It is that exhilarating feeling when an organization performs how it envisioned it.
When you plan for the future and achieve your goals, we call it Superplännen, and we want you to achieve the same. This is why at Jedox our culture is shaped by our global collaboration, passion for people and development, diversity, and commitment to innovation. We refer to it as our #OneTeam mantra, which is ingrained in everything we do.
We believe in lifelong learning and encourage team members to pursue personal and professional development, including internal & external training and certifications. We also enjoy meeting regularly (online or in persona) with each other all across the world for work, team events, to spend quality time together & have fun, or even do sports together.
The same effort and attention are being given to ensure employee satisfaction in an out of the office. Some of those perks include:
* Flexible work: we love to work together in the offices as #Oneteam, but we also enjoy the possibility of working from everywhere and owning working hours.
* Take time to care for yourself: We offer generous vacation time and comprehensive health benefits plans, including Pension plans.
* Plan for your future: Planning means something different to everyone. Work with your Line Manager to implement a career growth plan that suits your path.
* Reduce your footprint: All offices are centrally located and can be easily reached via public transportation. Most Jedox offices offer public transit reimbursement or other perks like bike leasing.
* High-impact working environment: we enjoy flat hierarchies and short decision-making processes.
* Get corporate discounts across many brands and products.
Jedox is committed to creating an inclusive workplace and does not discriminate based on color, religion or belief, nationality, social or ethnic origin, age, gender, sexual orientation, or any other status protected by the laws and regulations in the geographic locations in which we operate.
Your Profile
* Erfahrung im Account Management, Customer Success, Consulting oder Solution Advisory mit Leidenschaft für Kommunikation und Beziehungspflege.
* Consultative Selling als Grundhaltung: Du verstehst Geschäftsprozesse, strukturierst Herausforderungen und entwickelst Lösungen gemeinsam mit dem Kunden.
* Erfahrung im EPM-, FP&A- oder BI-Umfeld ist ein Plus.
* Fähigkeit, komplexe Sachverhalte verständlich zu erklären und Mehrwerte klar zu quantifizieren.
* Ownership-Mentalität und Freude am „Numbers Game“ bei gleichzeitigem Fokus auf Kundenerfolg.
* Deutsch auf Muttersprachen-Niveau sowie sehr gute Englischkenntnisse.
Transparency Note: Use of Artificial Intelligence
As a tech-driven company, Jedox uses modern technologies — including AI — to continuously improve our processes.
In recruiting, AI may support us in screening and structuring applications. It does not replace human judgment, but helps us reduce bias and ensure a consistent candidate experience. Your application is always reviewed by real people.
If you would like to learn more about the process, please visit the website of our partner Hi People. Here you will find information about the data protection guidelines as well as the most recent security checks. This gives you complete clarity on how your data is protected and processed. Of course, you can also contact us at any time if you have any questions.